The current UK time is 18:10, 12th March 2014, GMT
We are aware of the following issues affecting our service:Status RSS
Server21 reboot posted on 11th March 2014, 09:38 GMT
12/Mar/2014, 12:37 GMT
Update at 12:37:14(GMT): It looks like we're encountering issues again. Our engineers are currently looking into this.
Update at 09:55:15(GMT): The server is back on-line. We're closely monitoring this for now.
We're going to try a quick reboot on reseller server21. The DNS server on there has been unstable of late. We hope this will help fix this.
VPS31 issues posted on 12th March 2014, 11:40 GMT
12/Mar/2014, 14:05 GMT
Update at 14:05:35(GMT): We were seeing some network issues on the server so updated the kernel to resolve them. With this done, the server is up and running and all VPSes have started.
Update at 12:02:35(GMT): It looks like it's taking slightly longer than we expected. We hope to have this resolved shortly.
VPS31 went down around 11am. We traced the issue to the kernel and have now updated this. Unfortunately this takes another reboot so will take slightly longer for containers to come back online. We're hoping everything will be back up and running within 30 minutes.
We apologise for any inconvenience caused.
atmail cluster posted on 5th March 2014, 22:06 GMT
11/Mar/2014, 09:39 GMT
Update at 09:39:59(GMT): Apologies, this status post wasn't set to resolved when the mail system was back online. Setting it as resolved now.
Update at 22:18:42(GMT): Mail system is now back online.
Update at 22:09:09(GMT): The mail system will be going offline in a few minutes for this update.
Continuing our upgrade of mail storage, the atmail based mail systems will be offline for 10-15mins shortly.
We will update this status once we start this process.
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