The current UK time is 16:33, 17th September 2014, BST
We are aware of the following issues affecting our service:Status RSS
Mail System Database Update posted on 12th September 2014, 00:30 BST
account.34sp.com / SMTP Authentication / iRedmail IMAP, POP3 and webmail
12/Sep/2014, 01:37 BST
Update at 01:37:19(BST): The issue has now been resolved with this server.account.34sp.com, SMTP authentication and iRedmail based services (POP3, IMAP and webmail) will be unavailable for approximately 20 minutes from 00:30 for essential maintenance. No e-mail will be lost during this period. We apologise for any inconvenience.
SMTP/mail authentication outage posted on 11th September 2014, 16:23 BST
11/Sep/2014, 17:18 BST
Update at 17:18:19(BST): Webmail is now authenticating correctly. If you see further problems, please contact support and we will do our best to help you.
Update at 16:44:20(BST): This problem is still affecting webmail users. Our engineers are working to resolve this as soon as possible.
Update at 16:29:53(BST): The problem with mail authentication has now been resolved.
We are currently undergoing an outage of our SMTP and email authentication systems. Our engineers are working on this problem now and will have it restored to service as soon as possible.
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