Mercury Emailresolved
Description

We are aware that customers are currently unable to connect to the Mercury mail system. This is due to an issue with the storage system.

Engineers are currently investigating this issue and an update will be posted shortly.


Update History
  • 18th July 2017, at 10:12AM

    [resolved] Both disk rebuilds are now complete and the array has returned to full redundancy.
  • 16th July 2017, at 11:10PM

    [monitoring] The rebuild on the first disk is complete, the second one is now underway.
  • 14th July 2017, at 11:05PM

    [monitoring] Following a double disk failure, service has now been restored. We are rebuilding the array in the background but this should not affect customers. We will closely monitor this rebuild process.
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