WordPress websites unavailability (WordPress platform)

resolved

Description

Due to an error in the release of a new piece of code on our WP backend, some WP sites might find small moments of unavailability; this is being experienced as a site returning a white screen both on the front and back end.

We're currently running a series of fixes to alleviate this while a full code fix is released to correct this permanently.

In the interim please avoid using the staging feature on the platform, this will help alleviate the immediate issue.


Updates

24th September 2018, at 11:39AM

[resolved] The platform has remained stable so we are resolving this status post.

22nd September 2018, at 8:22AM

[monitoring] The code fix has now been deployed and sites are working correctly. We'll be keeping a close eye on WordPress sites over the weekend to ensure there are no further issues.