Domain registration lookup (WHOIS check on domains)

resolved

Description

We are currently investigating an issue with our WHOIS lookup server. New domain registration services are currently unavailable due to this.


Updates

12th August 2019, at 9:27AM

[resolved] Problems being experienced by one of our domain providers are largely resolved. Tld specific issues at present that remain are:

.sg availability check is down as they work on reestablishing connection to the registry.

Registry connection problems with below tlds:

.ao, .cr, .hk, .br, .cu, .ni, .sv, .uy, .pe, .sg

Currently this means that processing order for the above tlds will be delayed, as they need to be processed manually by our provider until registry EPP connections are reestablished.

9th August 2019, at 9:13AM

[unresolved] The issue has been traced back to a 3rd party domain registration partner whom we also use for WHOIS lookup services. They report that intermittent API connection problems are a known issue at this time. Our advice to clients wishing to purchase domains or perform a WHOIS lookup would be to keep trying, as these are sometimes working just a few moments after they initially fail.