telephone support (none)

resolved

Description

Please be aware that we are currently experiencing poor line quality issues over our telephone support system. Users are advised to contact us by email on support@34sp.com in preference to telephoning.


Updates

29th January 2020, at 4:45PM

[resolved] A new line has been installed to segregate phone calls and the quality has been improved as a result.

2nd January 2020, at 12:45PM

[monitoring] Phones appear to be stabilising but we will continue to monitor.