Engineers are currently investigating an issue affecting websites on the server prohost17 (email is unaffected) which is causing database connection errors and site availability to have stopped. More details to follow.
29th January 2020, at 4:45PM
[resolved] There have been no further occurrences of this issue.
8th January 2020, at 4:07PM
[monitoring] This issue seems to be resolved but we will continue to monitor.
8th January 2020, at 3:17PM
[unresolved] This issue is also being seen on prohost servers 18 and 19.