34SP.com System Status History

Description

This has now been patched. All email services are resumed. Thank you for your patience during this process.

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Our engineers are currently upgrading the email server to close a security hole which has been identified as causing the recent degraded service.

We hope to have the email server back online as soon as possible.

Apologies for any inconvenience caused.

Start Time

5th February 2009, at 9:40AM

Description

Update at 10:39:14 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the colossus server at 10:22:59 (GMT) February 03, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

3rd February 2009, at 10:22AM

Description

Update at 17:41:16 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the server3.xenserve.com server at 17:25:42 (GMT) February 02, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

2nd February 2009, at 5:25PM

Description

16.45: This issue has now been corrected. Although services were slightly slowed, no systems went offline.

16.15: We are presently looking at an issue affecting the 34SP.com network. We are seeing intermittent packet loss across the network, and are working on a solution.

Start Time

2nd February 2009, at 4:18PM

Description

Update at 12:00:40 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the sal server at 11:57:37 (GMT) February 02, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

2nd February 2009, at 11:57AM

Description

Update at 08:01:06 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the colossus.34sp.com server at 07:23:18 (GMT) January 29, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

29th January 2009, at 7:23AM

Description

Our lines are now back online.

Apologies for any inconvenience caused.
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Sadly our lines seem to have gone down at around 10.30am we have contacted BT and we hope their engineers can look into the issues as soon as possible.

Please instead use our live chat facility or email support@34sp.com

Start Time

23rd January 2009, at 11:03AM

Description

Update at 21:39:42 (GMT) : The issue has now been resolved with this server.

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20.46: The server has been power cycled.

An issue was identified with the kitt server at 20:21:37 (GMT) January 21, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

21st January 2009, at 8:21PM

Description

This server is having an update to plesk 8.6 - there maybe some small service interruptions during this process.

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The update on this server has now been completed - if you are having any issues please contact support.

Start Time

21st January 2009, at 7:22AM

Description

Update at 16:06:59 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the colossus.34sp.com server at 15:51:12 (GMT) January 19, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

19th January 2009, at 3:51PM