34SP.com System Status History

Description

The server Kitt is failing to respond to both www requests and ping attempts. Engineers are investigating this issue at this moment - more information will be posted as it becomes available.

This issue has now been resolved at 09:19
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Start Time

25th March 2009, at 8:58AM

Description

Update 22:00: The Level 3 connection was restored this evening.

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We are currently aware of slowness affecting the 34SP.com network. This is due to an external fault with the the Level 3 transit connection we use.

Traffic is presently being routed over our Abovenet connection, while the Level 3 fault is investigated. All services should remain live.

Apologies for any inconvenience caused.

Start Time

24th March 2009, at 3:51PM

Description

Update at 10:34:29 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the pris server at 10:32:24 (GMT) March 24, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

24th March 2009, at 10:32AM

Description

Update at 16:45:22 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the eddie.34sp.com server at 16:37:10 (GMT) March 23, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

23rd March 2009, at 4:37PM

Description

Update at 17:03:14 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the max.34sp.com server at 16:37:05 (GMT) March 23, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

23rd March 2009, at 4:37PM

Description

Update at 16:37:00 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the earth.34sp.com server at 16:27:22 (GMT) March 23, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

23rd March 2009, at 4:27PM

Description

Update at 07:29:21 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the colossus server at 07:22:28 (GMT) March 23, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

23rd March 2009, at 7:22AM

Description

Update: The bulk of the migration was completely successfully without any issues at 16:30. At this time you should find your site and email working fine from the new upgraded server.

A very small handful of users may find slight issues with their sites. We urge you to contact us ASAP if this is the case. The status of this migration will remain as unresolved until Tuesday morning when we triple check and finalise the move.

At this point all users will be emailed with a completion email.

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The lothos.34sp.com server is currently undergoing a migration to a new server due to intermittent hardware issues causing some instability to the hosting.

FTP has been disabled during this period to try to avoid any lost changes during this period, please try to avoid also making changes in the siteadmin area as these are likely to be lost during this period.

Start Time

23rd March 2009, at 7:07AM

Description

Update at 07:01:27 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the erasmus.34sp.com server at 06:55:15 (GMT) March 21, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

21st March 2009, at 6:55AM

Description

All outgoing mail is now working fine.
Again thanks for your patience.

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We are currently looking into problems with our SMTP service (Sending Mail).

We will update you once we know more.

Apologies for any inconvenience caused.

Start Time

17th March 2009, at 11:31AM