34SP.com System Status History

Description

Site logins should now be back online.

Apologies for any inconvenience caused.

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As a follow up to this account logins are currently not working correctly.

An engineer is looking into this. Apologies for any inconvenience caused.

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Site logins have now been resumed.

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We have disabled logins to our site due to a database issue..

Our engineers are working on this now.

We will announce when the site is fully operational.

Apologies for any inconvenience caused.

Start Time

1st April 2009, at 9:40AM

Description

Update at 22:26:14 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the kitt.34sp.com server at 22:13:49 (GMT) March 29, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

29th March 2009, at 11:13PM

Description

Sadly due to unforeseen circumstances we can only provide telephone and live chat support Today Monday 30th until 5.30pm UK time.

We will still be providing email support during this time.

Apologies for any inconvenience caused.

Start Time

27th March 2009, at 4:31PM

Description

The server Kitt is failing to respond to both www requests and ping attempts. Engineers are investigating this issue at this moment - more information will be posted as it becomes available.

This issue has now been resolved at 09:19
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Start Time

25th March 2009, at 8:58AM

Description

Update 22:00: The Level 3 connection was restored this evening.

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We are currently aware of slowness affecting the 34SP.com network. This is due to an external fault with the the Level 3 transit connection we use.

Traffic is presently being routed over our Abovenet connection, while the Level 3 fault is investigated. All services should remain live.

Apologies for any inconvenience caused.

Start Time

24th March 2009, at 3:51PM

Description

Update at 10:34:29 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the pris server at 10:32:24 (GMT) March 24, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

24th March 2009, at 10:32AM

Description

Update at 16:45:22 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the eddie.34sp.com server at 16:37:10 (GMT) March 23, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

23rd March 2009, at 4:37PM

Description

Update at 17:03:14 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the max.34sp.com server at 16:37:05 (GMT) March 23, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

23rd March 2009, at 4:37PM

Description

Update at 16:37:00 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the earth.34sp.com server at 16:27:22 (GMT) March 23, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

23rd March 2009, at 4:27PM

Description

Update at 07:29:21 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the colossus server at 07:22:28 (GMT) March 23, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

23rd March 2009, at 7:22AM