Update at 19:18:32 (GMT) : The issue has now been resolved with this server.
19th May 2009, at 7:59PM
19th May 2009, at 7:18PM
This has now been resolved.
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We are currently restarting the server as we are experiencing some issues.
Apologies for any inconvenience caused.
13th May 2009, at 12:28PM
13th May 2009, at 10:59AM
Update at 06:49:20 (GMT) : The issue has now been resolved with this server.
13th May 2009, at 7:45AM
13th May 2009, at 6:49AM
Update at 14:33:12 (GMT) : The issue has now been resolved with this server.
11th May 2009, at 3:27PM
11th May 2009, at 2:33PM
Update: Power to these servers has been fully restored.
The above servers are currently unavailable due to a power problem at the datacentre. We have an engineer on the way to correct this issue.
11th May 2009, at 12:13PM
11th May 2009, at 10:23AM
01:45: All issues have now been restored.
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00:54 through 01:04: We experience a ten minute outage due to the ongoing work on the underlying power infrastructure.
Work continues to restore power to prohost1, ziggy and xenserve3.
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23:20: We now believe the fault is related to the failure of a piece of power distribution equipment. An engineer at the site is presently investigating.
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We are looking into a suspected fault on a piece of networking equipment. This is likely to affect users of the prohost1, xenserve3 and ziggy servers. These servers will be presently unavailable.
8th May 2009, at 11:02PM
8th May 2009, at 11:54PM
Update: 19:30 The server has now been completely restored. The failure related to bad RAM in the server. Following the installation of new RAM, we also had to run a full disk check in order to ensure data integrity. Everything checked out and all services should now be back online.
Update 14:52 (GMT): A engineer has been dispatched to look into this server as it is not responding to our remote access.
An issue was identified with the server7.xenserve.com server at 14:27:05 (GMT) May 05, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.
5th May 2009, at 3:27PM
5th May 2009, at 5:45PM
20:22: Router level blocking of FTP is now over. We have taken some security steps though, so if you still have FTP connection problems please check:
www.34sp.com/ftp-problems
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17.33: SCP access is still available, you can use WinSCP to access your files at this time. The Plesk file manager is also still available.
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17.18: All FTP access to our servers has presently been disabled due to a large scale attack. We are presently looking at steps to mitigate the attack. FTP access will be restored shortly.
24th April 2009, at 5:23PM
24th April 2009, at 6:23PM
Update at 14:47:23 (GMT) : The issue has now been resolved with this server.
24th April 2009, at 3:45PM
24th April 2009, at 2:47PM
Update at 11:17:32 (GMT) : The issue has now been resolved with this server.
24th April 2009, at 12:06PM
24th April 2009, at 11:17AM