34SP.com System Status History

ash.34sp.com www issues (ash.34sp.com)

resolved

Description

23:37: The issue has now been corrected and traced to a faulty PHP extension.

21.35: We are aware of an issue affecting the web server on this server. At this time the web server is intermittently failing.

We are presently looking into this matter.

Start Time

17th November 2008, at 9:36PM

Resolution Time

17th November 2008, at 11:38PM

sonny.34sp.com Unavailable (sonny.34sp.com)

resolved

Description


Update at 09:49:29 (GMT) : The issue has now been resolved with this server.




An issue was identified with the sonny.34sp.com server at 09:35:19 (GMT) November 13, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

13th November 2008, at 9:35AM

Resolution Time

13th November 2008, at 9:49AM

Telephone support unavailable (none)

resolved

Description

Our phone lines are currently unavailable. We are unable to receive support calls or to make any calls out of 34SP.com. If you have requested a callback, we will be in touch as soon as possible. We have informed BT of the fault and are waiting for them to investigate.

Start Time

11th November 2008, at 4:30PM

Resolution Time

12th November 2008, at 3:35PM

colossus Unavailable (colossus)

resolved

Description


Update at 08:51:07 (GMT) : The issue has now been resolved with this server.




An issue was identified with the colossus server at 08:35:33 (GMT) November 11, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

11th November 2008, at 8:35AM

Resolution Time

11th November 2008, at 8:51AM

kitt.34sp.com Unavailable (kitt.34sp.com)

resolved

Description


Update at 22:19:02 (GMT) : The issue has now been resolved with this server.




An issue was identified with the kitt.34sp.com server at 22:05:53 (GMT) November 10, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

10th November 2008, at 10:05PM

Resolution Time

10th November 2008, at 10:19PM

gambit.34sp.com Unavailable (gambit.34sp.com)

resolved

Description


Update at 12:45:45 (GMT) : The issue has now been resolved with this server.




An issue was identified with the gambit.34sp.com server at 12:41:04 (GMT) November 09, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

9th November 2008, at 12:41PM

Resolution Time

9th November 2008, at 12:45PM

Xenserve3 unavailable (Xenserve3)

resolved

Description

An issue was identified with the xenserve3 server at 12:42:10 (GMT) November 5, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.This issue has now been resolved at 12:44
--------------

Start Time

5th November 2008, at 12:43PM

Resolution Time

5th November 2008, at 12:45PM

k9 Unavailable (k9)

resolved

Description


Update at 22:18:20 (GMT) : The issue has now been resolved with this server.



20.28 Remote reboots have failed to restore services. Engineers are now on their way to the data center to investigate the fault.

An issue was identified with the k9 server at 19:52:12 (GMT) October 30, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

30th October 2008, at 7:52PM

Resolution Time

30th October 2008, at 10:18PM

pris Unavailable (pris)

resolved

Description


Update at 14:13:27 (GMT) : The issue has now been resolved with this server.




An issue was identified with the pris server at 14:07:49 (GMT) October 29, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

29th October 2008, at 2:07PM

Resolution Time

29th October 2008, at 2:13PM

deepthought Unavailable (deepthought)

resolved

Description

An engineer has been dispatched to the data centre as a remote reboot has failed to correct the issue. More details will be posted once they arrive.

An issue was identified with the deepthought server at 10:05:54 (GMT) October 29, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

29th October 2008, at 10:05AM

Resolution Time

29th October 2008, at 4:46PM