34SP.com System Status History

colossus Unavailable (colossus)

resolved

Description


Update at 10:16:53 (GMT) : The issue has now been resolved with this server.




An issue was identified with the colossus server at 09:59:37 (GMT) October 28, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

28th October 2008, at 9:59AM

Resolution Time

28th October 2008, at 10:16AM

EARTH (earth.34sp.com)

resolved

Description

Earth is currently being repaired by an engineer. All services are down.

We are working hard to get this resolved as soon as possible.

Apologies for any inconvenience caused.
This issue has now been resolved at 10:48
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Start Time

24th October 2008, at 3:29PM

Resolution Time

29th October 2008, at 10:49AM

Web pages on server8.xenserve.com unavailable (server8.xenserve.com)

resolved

Description

The web server on server8.xenserve.com is currently unavailable. We are working to fix this as quickly as possible

Start Time

21st October 2008, at 3:37PM

Resolution Time

21st October 2008, at 1:44PM

Server Down (kitt.34sp.com)

resolved

Description

Issues on Kitt Server. This is being looked into.

Start Time

19th October 2008, at 3:34PM

Resolution Time

21st October 2008, at 1:37PM

Phone support unavailable

resolved

Description

We are currently upgrading our phone software. During this time, phone support will not be available. Please contact us by e-mail and we will respond as quickly as possible.

Start Time

15th October 2008, at 4:26PM

Resolution Time

16th October 2008, at 2:03PM

Sonny Mysql issues (sonny.34sp.com)

resolved

Description

After having monitored the server for 24 hours

This issue has now been resolved at 17:33
--------------
We are currently investigating an ongoing issue with Mysql on sonny.

This is affecting database driven sites and webmail.

Apologies for any inconvenience caused.

Start Time

9th October 2008, at 3:47PM

Resolution Time

10th October 2008, at 3:33PM

erasmus.34sp.com (erasmus.34sp.com)

resolved

Description

The erasmus server today will be undergoing an update to its key packages, this will result in various restarts to services during the day.

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The update has been completed - please do let us know if you experience any issues.

Start Time

8th October 2008, at 9:13AM

Resolution Time

8th October 2008, at 4:36PM

business5.34sp.com Unavailable (business5.34sp.com)

resolved

Description


Update at 07:13:25 (GMT) : The issue has now been resolved with this server.




An issue was identified with the business5.34sp.com server at 07:04:41 (GMT) October 02, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

2nd October 2008, at 8:04AM

Resolution Time

2nd October 2008, at 7:13AM

kitt Unavailable (kitt)

resolved

Description


Update at 12:53:24 (GMT) : The issue has now been resolved with this server.




An issue was identified with the kitt server at 12:45:05 (GMT) September 30, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

30th September 2008, at 1:45PM

Resolution Time

30th September 2008, at 12:53PM

mother.34sp.com (mother.34sp.com)

resolved

Description

The mother.34sp.com server will be updating today to newer versions of some key packages, there will no doubt be some service restarts during this process.

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The update to this server has now been completed.

Start Time

30th September 2008, at 9:19AM

Resolution Time

30th September 2008, at 3:43PM