34SP.com System Status History

colossus Unavailable (colossus)

resolved

Description


Update at 08:46:11 (GMT) : The issue has now been resolved with this server.




An issue was identified with the colossus server at 08:33:45 (GMT) September 24, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

24th September 2008, at 9:33AM

Resolution Time

24th September 2008, at 8:46AM

Holly.34sp.com (holly.34sp.com)

resolved

Description

The holly.34sp.com is being updated to newer versions of key packages, there maybe various restarts during this process.

--
This was completed a short while ago, please let us know if you notice any issues.

Start Time

24th September 2008, at 7:59AM

Resolution Time

24th September 2008, at 11:19AM

lothos Unavailable (lothos)

resolved

Description


Update at 11:59:17 (GMT) : The issue has now been resolved with this server.




An issue was identified with the lothos server at 11:48:33 (GMT) September 11, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

11th September 2008, at 12:48PM

Resolution Time

11th September 2008, at 11:59AM

colossus Unavailable (colossus)

resolved

Description


Update at 07:16:01 (GMT) : The issue has now been resolved with this server.




An issue was identified with the colossus server at 07:13:44 (GMT) September 11, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

11th September 2008, at 8:13AM

Resolution Time

11th September 2008, at 7:16AM

colossus Unavailable (colossus)

resolved

Description


Update at 06:52:07 (GMT) : The issue has now been resolved with this server.




An issue was identified with the colossus server at 06:46:13 (GMT) September 09, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

9th September 2008, at 7:46AM

Resolution Time

9th September 2008, at 6:52AM

colossus Unavailable (colossus)

resolved

Description


Update at 18:42:41 (GMT) : The issue has now been resolved with this server.




An issue was identified with the colossus server at 18:30:54 (GMT) September 02, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

2nd September 2008, at 7:30PM

Resolution Time

2nd September 2008, at 6:42PM

K9 Server Upgrade (k9)

resolved

Description

K9 is currently being upgraded. This was an emergency upgrade as such no formal warning was given.

This is to protect against various security issues.

Apologies for any inconvenience caused.

We hope to resume normally service as soon as possible.


--------------


This upgrade was completed yesterday and brings the server upto plesk 8.4, along with various component updates including php mysql and apache.

Start Time

1st September 2008, at 4:11PM

Resolution Time

3rd September 2008, at 2:49PM

sonny Unavailable (sonny)

resolved

Description


Update at 09:37:48 (GMT) : The issue has now been resolved with this server.




An issue was identified with the sonny server at 08:50:38 (GMT) August 28, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

28th August 2008, at 9:50AM

Resolution Time

28th August 2008, at 9:37AM

Saturday Email Support

resolved

Description

Customers emailing on Saturday may experience a delay in replies. We apologise for this and your emails will be answered as soon as they can be.

Normal weekend service will resume on Sunday.

Start Time

22nd August 2008, at 10:10AM

Resolution Time

26th August 2008, at 2:06PM

adam.34sp.com Unavailable (adam.34sp.com)

resolved

Description


Update at 16:34:39 (GMT) : The issue has now been resolved with this server.




An issue was identified with the adam.34sp.com server at 16:11:45 (GMT) August 21, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

21st August 2008, at 5:11PM

Resolution Time

21st August 2008, at 4:34PM