Update at 11:09:05 (GMT) : The issue has now been resolved with this server.
8th July 2008, at 11:30AM
8th July 2008, at 11:09AM
Please note we are currently training new staff. As such we ask you for your patience when awaiting email replies or waiting on our support lines.
We thank you for you patience.
8th July 2008, at 9:57AM
10th July 2008, at 3:43PM
04.06:
Two further planned outages have been conducted. 03.32->03.36 and 03.40-> 03.42. This puts in place critical infrastructure upgrades to our routing hardware.
03.18
The network went offline at 03.13 and was restored at 03.15. The first upgrade is now complete (core switching upgrade).
02:50
The 34SP.com network will be going offline shortly. This is a planned upgrade to our core networking equipment.
The upgrade should take no more than a few minutes.
3rd July 2008, at 2:51AM
3rd July 2008, at 4:04PM
Please note. Telephone support will not be available on Tuesday 1st July 2008.
Please email support@34sp.com with all enquires or please call back on Wednesday 2nd July 2008.
Apologies for any inconvenience caused.
30th June 2008, at 4:40PM
2nd July 2008, at 7:32AM
Update at 10:30:53 (GMT) : The issue has now been resolved with this server.
26th June 2008, at 11:08AM
26th June 2008, at 10:30AM
00:00
The migration to a new server is now complete. All database and email data should be upto date.
Due to disk issues on the failing server, www content was restored from maintenance backups and could be upto 30 days old. Please contact us if you need us to attempt to extract data from the old server.
All users have been mailed with full details of the complete migration; including updates to the software on the new server. Please refer to this email for initial queries.
14:00
We are in the process of migrating users to a newer server, and keeping the original kitt server available as much as possible during the transition. Unfortunately due to failing hardware there are periods during which sites hosted on the kitt server will not be available.
12.29
We intend now to fully migrate all users to a new server. More information to follow.
11:52
The server has failed again. We are working on it right now.
11:15
The server is now available again. We are monitoring the situation and will act immediately if anything happens.
10:27
The engineer is now on site and we are working to diagnose the problem.
09:33
An engineer is currently on the way to the datacentre to investigate the server.
07:33
The issues on this server have reoccurred - we are looking into this matter again.
06:33
All services have now been restored on the server.
06:00
We are presently investigating a fault with the kitt.34sp.com server. All services are presently offline.
24th June 2008, at 6:18AM
24th June 2008, at 10:05PM
Update at 11:34:42 (GMT) : The issue has now been resolved with this server.
2nd June 2008, at 10:29AM
2nd June 2008, at 11:34AM
18:55 The server is now back online, all services are restored.
We are presently looking into the issues affecting holly.34sp.com
31st May 2008, at 6:45PM
31st May 2008, at 4:53PM
Update at 14:02:47 (GMT) : The issue has now been resolved with this server.
28th May 2008, at 2:55PM
28th May 2008, at 2:02PM
Update at 18:46:02 (GMT) : The issue has now been resolved with this server.
27th May 2008, at 6:57PM
27th May 2008, at 6:46PM