34SP.com System Status History

Description

Sadly due to a technical fault our call centre is closed today. Please email support@34sp.com for all support or sales enquiries. We hope to be able to resume the telephone support on Monday.

Apologies for any inconvenience caused.

Start Time

1st August 2008, at 9:33AM

Description

Update at 22:12:41 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the colossus.34sp.com server at 22:00:19 (GMT) July 31, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

31st July 2008, at 11:00PM

Description

Update at 18:06:45 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the server8.xenserve.com server at 17:57:59 (GMT) July 28, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

28th July 2008, at 6:57PM

Description

Update at 15:37:08 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the matrix.34sp.com server at 15:33:50 (GMT) July 28, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

28th July 2008, at 4:33PM

Description

Kitt is now back on line

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Sadly the kitt server has gone offline and our engineers are looking into this now.

Apologies for any inconvenience caused.

Start Time

23rd July 2008, at 12:23PM

Description

We believe this issue is resolved please email any cases to support@34sp.com

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We are investigating a block by yahoo and hotmail on this server.

As such redirects will not work.

This is until hotmail or AOL unblock the server from their spam list.

Apologies for any inconvenience caused.

Start Time

23rd July 2008, at 10:50AM

Description

Support is now back as normal.

Apologies for any inconvenience caused.


Please note: Email is the quickest form of support. If you wish to get an answer within the day we recommend you email support@34sp.com. The telephone should only be used where all other methods are not an option.

We apologise for the current delays in answering support. This is due to unexpected staff illness.

We will answer both calls and email as soon as is possible.

Apologies for any inconvenience caused.

Start Time

23rd July 2008, at 10:48AM

Description

We are currently applying an emergency security patch to our nameservers and this will mean all services are temporarily unavailable.

We apologise for any inconvenience caused.

Start Time

10th July 2008, at 2:42PM

Description

Update at 11:09:05 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the queeg.34sp.com server at 10:30:23 (GMT) July 08, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

8th July 2008, at 11:30AM

Description

Please note we are currently training new staff. As such we ask you for your patience when awaiting email replies or waiting on our support lines.

We thank you for you patience.

Start Time

8th July 2008, at 9:57AM