34SP.com System Status History

kitt.34sp.com (kitt.34sp.com)

resolved

Description

00:00

The migration to a new server is now complete. All database and email data should be upto date.

Due to disk issues on the failing server, www content was restored from maintenance backups and could be upto 30 days old. Please contact us if you need us to attempt to extract data from the old server.

All users have been mailed with full details of the complete migration; including updates to the software on the new server. Please refer to this email for initial queries.

14:00

We are in the process of migrating users to a newer server, and keeping the original kitt server available as much as possible during the transition. Unfortunately due to failing hardware there are periods during which sites hosted on the kitt server will not be available.

12.29

We intend now to fully migrate all users to a new server. More information to follow.

11:52

The server has failed again. We are working on it right now.

11:15

The server is now available again. We are monitoring the situation and will act immediately if anything happens.

10:27

The engineer is now on site and we are working to diagnose the problem.

09:33

An engineer is currently on the way to the datacentre to investigate the server.

07:33

The issues on this server have reoccurred - we are looking into this matter again.

06:33

All services have now been restored on the server.

06:00

We are presently investigating a fault with the kitt.34sp.com server. All services are presently offline.

Start Time

24th June 2008, at 6:18AM

Resolution Time

24th June 2008, at 10:05PM

orac Unavailable (orac)

resolved

Description


Update at 11:34:42 (GMT) : The issue has now been resolved with this server.




Update at 09:50:06 (GMT) : An engineer is now on the way to the datacentre to investigate the problem with this server.



An issue was identified with the orac server at 09:29:04 (GMT) June 02, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

2nd June 2008, at 10:29AM

Resolution Time

2nd June 2008, at 11:34AM

holly.34sp.com (holly.34sp.com)

resolved

Description

18:55 The server is now back online, all services are restored.

We are presently looking into the issues affecting holly.34sp.com

Start Time

31st May 2008, at 6:45PM

Resolution Time

31st May 2008, at 4:53PM

k9.34sp.com Unavailable (k9.34sp.com)

resolved

Description


Update at 14:02:47 (GMT) : The issue has now been resolved with this server.




An issue was identified with the k9.34sp.com server at 13:55:27 (GMT) May 28, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

28th May 2008, at 2:55PM

Resolution Time

28th May 2008, at 2:02PM

gambit.34sp.com Unavailable (gambit.34sp.com)

resolved

Description


Update at 18:46:02 (GMT) : The issue has now been resolved with this server.




An issue was identified with the gambit.34sp.com server at 17:57:23 (GMT) May 27, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

27th May 2008, at 6:57PM

Resolution Time

27th May 2008, at 6:46PM

joshua Unavailable (joshua)

resolved

Description


Update at 12:42:59 (GMT) : The issue has now been resolved with this server.




An issue was identified with the joshua server at 12:28:20 (GMT) May 22, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

22nd May 2008, at 1:28PM

Resolution Time

22nd May 2008, at 12:42PM

twiki Unavailable (twiki)

resolved

Description

We are monitoring this server as there are on going issues.

Apologies for any inconvenience caused.



Update at 13:27:35 (GMT) : The issue has now been resolved with this server.

--------------


An issue was identified with the twiki server at 13:01:18 (GMT) May 02, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

2nd May 2008, at 2:01PM

Resolution Time

30th May 2008, at 10:34AM

lothos Unavailable (lothos)

resolved

Description


Update at 10:47:58 (GMT) : The issue has now been resolved with this server.




An issue was identified with the lothos server at 10:38:41 (GMT) May 01, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

1st May 2008, at 11:38AM

Resolution Time

1st May 2008, at 10:47AM

pris Unavailable (pris)

resolved

Description


Update at 14:08:45 (GMT) : The issue has now been resolved with this server.




An issue was identified with the pris server at 14:02:30 (GMT) April 21, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

21st April 2008, at 3:02PM

Resolution Time

21st April 2008, at 2:08PM

kitt Unavailable (kitt)

resolved

Description


Update at 09:37:35 (GMT) : The issue has now been resolved with this server.




An issue was identified with the kitt server at 09:26:28 (GMT) April 21, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

21st April 2008, at 10:26AM

Resolution Time

21st April 2008, at 9:37AM