34SP.com System Status History

gambit.34sp.com Unavailable (gambit.34sp.com)

resolved

Description


Update at 16:11:35 (GMT) : The issue has now been resolved with this server.




An issue was identified with the gambit.34sp.com server at 16:06:23 (GMT) March 14, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

14th March 2008, at 4:06PM

Resolution Time

14th March 2008, at 4:11PM

queeg.34sp.com unavailable (queeg.34sp.com)

resolved

Description

Update: The queeg server is now available again.

The server queeg.34sp.com is currently unavailable. We are investigating this as a matter of urgency and will have the server up again as soon as possible.

Start Time

13th March 2008, at 5:59PM

Resolution Time

13th March 2008, at 6:02PM

Business 4 (business4.34sp.com)

resolved

Description

11/03/08 17.30

Services were stabilised late Friday evening (07/03/08). The system seems to be performing well at this time.

As a precaution however we have begun moving clients slowly over to business5.


19.45

The server has been taken off-line briefly, to undergo a reboot and undergo hard disk changes.

The server should be back on-line as soon as these changes are made.

17.40

As users may be aware, busines4.34sp.com has been experiencing temporary load issues throughout today. This is affecting all services.

We are still looking into the issues affecting the business4.34sp.com server.

At this time we have been unable to correct the problem, but are continuing to actively look into this with our onsite engineers.

We are able to migrate sites to another server, if you cannot wait for the problem to be corrected. Please note any sites will be migrated to a newer server using MySQL5 and PHP5.

Start Time

7th March 2008, at 1:52PM

Resolution Time

11th March 2008, at 5:31PM

sonny.34sp.com (sonny.34sp.com)

resolved

Description

We are currently investigated the unavailability of services on the sonny.34sp.com server.

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This server is now back online.

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This server is experiencing some issues again, this is being looked into further.

Start Time

6th March 2008, at 3:28PM

Resolution Time

7th March 2008, at 5:46PM

VPS2 (vps2.34sp.com)

resolved

Description

We are currently investigating an issue with the availabilty of the accounts on the the vps2 server.

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The VPS2 accounts are now back online.

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VPS2 is still intermittent we will be moving all users off of this Hardware node onto another.

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All VPS2 users have been migrated to a different hardware node to avoid any further issues on this server.

Start Time

22nd February 2008, at 2:20PM

Resolution Time

22nd February 2008, at 5:27PM

kitt.34sp.com (kitt.34sp.com)

resolved

Description

11.01PM - Server up and all services restored. The cause of the problem has also been rectified.

10.48PM - All services unavailable, server power cycled.

10.40PM - We are presently looking at problems affecting the kitt.34sp.com server.

Start Time

15th February 2008, at 10:39PM

Resolution Time

15th February 2008, at 11:03PM

kitt.34sp.com services (kitt.34sp.com)

resolved

Description

We are currently looking into an issue affecting accessibility to the services on kitt.34sp.com

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This matter was resolved several hours ago.

Start Time

8th February 2008, at 9:06AM

Resolution Time

8th February 2008, at 1:23PM

ziggy.34sp.com load issues (ziggy.34sp.com)

resolved

Description

Throughout the day we have seen some recurring issues with performance on the ziggy.34sp.com server.

We are presently looking into this with an aim to implementing a fix ASAP.

Start Time

6th February 2008, at 7:42PM

Resolution Time

6th February 2008, at 7:49PM

server3.xenserve.com (server3.xenserve.com)

resolved

Description

We are currently looking into an issue affecting the server3.xenserve.com server

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Server3 should now be back online.

Start Time

1st February 2008, at 2:07PM

Resolution Time

1st February 2008, at 2:33PM

VPS3 (VPS3)

resolved

Description

We are currently looking into an issue affecting the VPS3 mainserver.

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An engineer is on the way to the data center to look into this issue further

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This server is now back online.

Start Time

8th January 2008, at 7:24AM

Resolution Time

8th January 2008, at 9:50AM