34SP.com System Status History

ziggy.34sp.com load issues (ziggy.34sp.com)

resolved

Description

Throughout the day we have seen some recurring issues with performance on the ziggy.34sp.com server.

We are presently looking into this with an aim to implementing a fix ASAP.

Start Time

6th February 2008, at 7:42PM

Resolution Time

6th February 2008, at 7:49PM

server3.xenserve.com (server3.xenserve.com)

resolved

Description

We are currently looking into an issue affecting the server3.xenserve.com server

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Server3 should now be back online.

Start Time

1st February 2008, at 2:07PM

Resolution Time

1st February 2008, at 2:33PM

VPS3 (VPS3)

resolved

Description

We are currently looking into an issue affecting the VPS3 mainserver.

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An engineer is on the way to the data center to look into this issue further

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This server is now back online.

Start Time

8th January 2008, at 7:24AM

Resolution Time

8th January 2008, at 9:50AM

colossus.34sp.com reboot (colossus.34sp.com)

resolved

Description

Server is now back online.
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Server rebooted at 07:23

Start Time

31st December 2007, at 7:23AM

Resolution Time

31st December 2007, at 7:27AM

queeg.34sp.com (queeg.34sp.com)

resolved

Description

10.14PM GMT

Server back online and services restored.

10.00PM GMT

Server power cycled.

9.31PM GMT

Server rebooted.

9.20PM GMT

We are presently looking into issues affecting this server.

Start Time

14th December 2007, at 9:17PM

Resolution Time

14th December 2007, at 10:11PM

Gort webmail (Gort)

resolved

Description

It has come to our attention that services are affected on the server Gort which will require a server reboot. This will take approximately 20 minutes to take effect. Server rebooted at 09:42

Start Time

10th December 2007, at 9:44AM

Resolution Time

10th December 2007, at 10:14AM

Problems sending emails (smtp.34sp.com)

resolved

Description

This issue has now been resolved at 14:42 Affected SMTP services have been migrated to a spare server. Please revert to using smtp.34sp.com or smtp.YOURDOMAIN.COM
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The SMTP service is again failing and we are aware of a possible fan failure. Our engineers are looking at this now.

As a short term workaround please set the outgoing mail server to smtp7.34sp.com

Apologies for any inconvenience caused.
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All SMTP servers have now been restored. Mail sending should now start to work. Apologies for any inconvenience caused.
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smtp2.34sp.com is currently offline as a result mail sending may fail. We have several servers in the array so please keep retrying and it will choose one that works from that array.

Our engineers are looking into this now.

Start Time

7th December 2007, at 10:07AM

Resolution Time

7th December 2007, at 4:12PM

earth.34sp.com (earth.34sp.com)

resolved

Description

We are currently looking into an issue affecting the availability of this server

--

The server is now available once again

Start Time

6th December 2007, at 2:29PM

Resolution Time

6th December 2007, at 2:35PM

business1.34sp.com (business1.34sp.com)

resolved

Description

We are currently looking into an issue affecting this server

The server is now back online.

Start Time

3rd December 2007, at 2:28PM

Resolution Time

3rd December 2007, at 2:35PM

Gort.34sp.com (gort.34sp.com)

resolved

Description

Due to some maintenance the Server rebooted at 13:11
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Server was back online around 15minutes ago.

Start Time

3rd December 2007, at 1:12PM

Resolution Time

3rd December 2007, at 1:31PM