We are currently investigating an issue with the availabilty of the accounts on the the vps2 server.
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The VPS2 accounts are now back online.
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VPS2 is still intermittent we will be moving all users off of this Hardware node onto another.
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All VPS2 users have been migrated to a different hardware node to avoid any further issues on this server.
22nd February 2008, at 2:20PM
22nd February 2008, at 5:27PM
11.01PM - Server up and all services restored. The cause of the problem has also been rectified.
10.48PM - All services unavailable, server power cycled.
10.40PM - We are presently looking at problems affecting the kitt.34sp.com server.
15th February 2008, at 10:39PM
15th February 2008, at 11:03PM
We are currently looking into an issue affecting accessibility to the services on kitt.34sp.com
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This matter was resolved several hours ago.
8th February 2008, at 9:06AM
8th February 2008, at 1:23PM
Throughout the day we have seen some recurring issues with performance on the ziggy.34sp.com server.
We are presently looking into this with an aim to implementing a fix ASAP.
6th February 2008, at 7:42PM
6th February 2008, at 7:49PM
We are currently looking into an issue affecting the server3.xenserve.com server
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Server3 should now be back online.
1st February 2008, at 2:07PM
1st February 2008, at 2:33PM
We are currently looking into an issue affecting the VPS3 mainserver.
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An engineer is on the way to the data center to look into this issue further
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This server is now back online.
8th January 2008, at 7:24AM
8th January 2008, at 9:50AM
Server is now back online.
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Server rebooted at 07:23
31st December 2007, at 7:23AM
31st December 2007, at 7:27AM
10.14PM GMT
Server back online and services restored.
10.00PM GMT
Server power cycled.
9.31PM GMT
Server rebooted.
9.20PM GMT
We are presently looking into issues affecting this server.
14th December 2007, at 9:17PM
14th December 2007, at 10:11PM
It has come to our attention that services are affected on the server Gort which will require a server reboot. This will take approximately 20 minutes to take effect. Server rebooted at 09:42
10th December 2007, at 9:44AM
10th December 2007, at 10:14AM
This issue has now been resolved at 14:42 Affected SMTP services have been migrated to a spare server. Please revert to using smtp.34sp.com or smtp.YOURDOMAIN.COM
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The SMTP service is again failing and we are aware of a possible fan failure. Our engineers are looking at this now.
As a short term workaround please set the outgoing mail server to smtp7.34sp.com
Apologies for any inconvenience caused.
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All SMTP servers have now been restored. Mail sending should now start to work. Apologies for any inconvenience caused.
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smtp2.34sp.com is currently offline as a result mail sending may fail. We have several servers in the array so please keep retrying and it will choose one that works from that array.
Our engineers are looking into this now.
7th December 2007, at 10:07AM
7th December 2007, at 4:12PM