Update: k9 is now available again. Apologies for the inconvenience this outage will have caused.
The k9.34sp.com server is currently unavailable. We are working this as a matter of priority and will have it available as soon as possible.
22nd November 2007, at 11:02AM
22nd November 2007, at 1:21PM
The servers smtp4.34sp.com and smtp5.34sp.com are soon to be unavailable due to planned maintenance. All customers with SMTP service should be using smtp.34sp.com and will not see any effect. If you are specifically connecting to smtp4.34sp.com or smtp5.34sp.com, please change the settings in your mail client to connect to smtp.34sp.com.
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SMTP servers smtp4 and smtp5 are now back online.
20th November 2007, at 3:07PM
26th November 2007, at 1:41PM
We are currently aware webmail on the ted server brings up a blank page.
Please visit http://www.mail2web.com/
and use this alternative webmail solution.
Our engineers are looking into this now.
Apologies for any inconvenience caused.
12th November 2007, at 2:02PM
12th November 2007, at 5:08PM
8.48PM This issue has been corrected.
8.30PM We are presently looking into an issue affecting this server.
We hope to have this corrected shortly.
8th November 2007, at 8:36PM
8th November 2007, at 8:50PM
The server smtp3.34sp.com is soon to be unavailable due to planned maintenance. All customers with SMTP service should be using smtp.34sp.com and will not see any effect. If you are specifically connecting to smtp3.34sp.com, please change the settings in your mail client to connect to smtp.34sp.com.
Smtp3 is now back online.
8th November 2007, at 5:13PM
16th November 2007, at 3:46PM
This issue is now resolved.
We are currently monitoring the situation as such this is marked as unresolved at this time.
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We are currently aware of network issues causing a slow down on all services. Our engineers are looking into this now.
Apologies for any inconvenience caused.
8th November 2007, at 3:47PM
8th November 2007, at 8:40PM
The server Lothos is under a critical service restart which involves a complete system reboot at this time. Server rebooted at 11:44 - this has resolved the issue.
25th October 2007, at 11:07AM
25th October 2007, at 9:44AM
10.30PM This issue has now been corrected.
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We are presently looking at a failure of www services on this server.
Otehr services should not be affected.
19th September 2007, at 9:39PM
19th September 2007, at 8:30PM
The server smtp2.34sp.com is currently unavailable due to planned maintenance. All customers with SMTP service should be using smtp.34sp.com and will not see any effect. If you are specifically connecting to smtp2.34sp.com, please change the settings in your mail client to connect to smtp.34sp.com.
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SMTP2 is now back online.
12th September 2007, at 9:47AM
5th November 2007, at 3:21PM
The robbie.34sp.com is currently unavailable and not responding to remote attempts to restore service. And engineer is on the way to the datacentre.
The robbie server is now available again.
18th August 2007, at 8:18PM
18th August 2007, at 7:52PM