34SP.com System Status History

business1.34sp.com (business1.34sp.com)

resolved

Description

10.30PM This issue has now been corrected.

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We are presently looking at a failure of www services on this server.

Otehr services should not be affected.

Start Time

19th September 2007, at 9:39PM

Resolution Time

19th September 2007, at 8:30PM

SMTP maintenance (smtp2.34sp.com)

resolved

Description

The server smtp2.34sp.com is currently unavailable due to planned maintenance. All customers with SMTP service should be using smtp.34sp.com and will not see any effect. If you are specifically connecting to smtp2.34sp.com, please change the settings in your mail client to connect to smtp.34sp.com.

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SMTP2 is now back online.

Start Time

12th September 2007, at 9:47AM

Resolution Time

5th November 2007, at 3:21PM

robbie.34sp.com unavailable (robbie.34sp.com)

resolved

Description

The robbie.34sp.com is currently unavailable and not responding to remote attempts to restore service. And engineer is on the way to the datacentre.

The robbie server is now available again.

Start Time

18th August 2007, at 8:18PM

Resolution Time

18th August 2007, at 7:52PM

gambit.34sp.com accounts (gambit.34sp.com)

resolved

Description

We are currently looking into an issue affecting services on this server.

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This issue should now be resolved, if any users are still experiencing issues please do let us know.

Start Time

14th August 2007, at 1:39PM

Resolution Time

14th August 2007, at 1:08PM

server3.xenserve.com (server3.xenserve.com)

resolved

Description

We are currently looking into an issue affecting server3
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Server3 is now back online

Start Time

8th August 2007, at 8:15AM

Resolution Time

8th August 2007, at 6:27AM

Mail Services (Gort)

resolved

Description

Gort is experiencing some issues that are affecting services including mail and webmail. www services are unaffected. We anticipate that a server restart will clear this issue, and a technician has been dispatched to the data centre in order to facilitate this.

Server rebooted at 13:49 All services are now functional.

Start Time

6th August 2007, at 10:48AM

Resolution Time

6th August 2007, at 11:50AM

server3 (server3)

resolved

Description

Services restored as of 21:10

Server rebooted at 21:00

Start Time

1st August 2007, at 9:01PM

Resolution Time

1st August 2007, at 7:15PM

server4 (server4)

resolved

Description

00:00 The new server is now online and most services (www, mail, db) are now running.

99% of www and db data was successfully recovered from the failed system

Email data fared less well and we are looking at some small loss of stored email. Email sent during the outage will be resent in due time by the sender.


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The server has failed (hardware) during the migration process.

We are now migrating the data that was retrieved before the failure occured.

All server4 clients will have been mailed regarding the issues affecting the system and steps being taken.

Start Time

16th July 2007, at 8:30AM

Resolution Time

27th July 2007, at 2:06PM

server4 (server4)

resolved

Description

07:40 We presently have an engineer on site looking at the issues affecting server4.

11:50 The server is now available again.

Start Time

14th July 2007, at 7:41AM

Resolution Time

14th July 2007, at 9:48AM

joshua.34sp.com (joshua.34sp.com)

resolved

Description

19.18 - This issue has now been corrected and all services restored.

19.15 - There is an issue with this server that we are presently looking into.

Start Time

7th July 2007, at 7:16PM

Resolution Time

7th July 2007, at 5:19PM