34SP.com System Status History

server1.xenserve.com (server1.xenserve.com)

resolved

Description

We are currently investigating an issue affecting some services on this server.

An engineer is now on site looking into the problem with this server.

The server has been rebooted, and all services are working again now.

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Jun 7th:

The issues have arisen again on this server we are continuing to look into this further.

The server is now back online, and services are running again.

We are continuing to investigate the issue with this server.

The issues have arisen again on this server, an engineer is currently on route to the datacentre to investigate the cause of the problem with this server further

We are currently looking into the possibility of migrating users from this server onto a new one

Start Time

6th June 2007, at 2:49PM

Resolution Time

7th June 2007, at 10:55PM

Business 2 Down (Business2)

resolved

Description

Server rebooted at 16:36

Start Time

28th May 2007, at 4:37PM

Resolution Time

28th May 2007, at 3:53PM

K9 DOWN (K9.34sp.com)

resolved

Description

This issue has now been resolved at 12:32
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Server rebooted at 12:29

Start Time

28th May 2007, at 12:29PM

Resolution Time

28th May 2007, at 10:32AM

oversoul.34sp.com unavailable (oversoul.34sp.com)

resolved

Description

Update: The server is now available.

The oversoul.34sp.com server is currently unavailable again. We are working to have the server available as soon as possible.

Start Time

14th May 2007, at 4:33AM

Resolution Time

14th May 2007, at 2:56AM

oversoul.34sp.com unavailable (oversoul.34sp.com)

resolved

Description

Update: oversoul.34sp.com is now available again - we will be monitoring the situation on this server.

Update: An engineer is en route to the server as attempts to revive it remotely have not been successful.

The oversoul.34sp.com server is currently unavailable. We are investigating this problem and will provide any updates as soon as they are available.

Start Time

13th May 2007, at 12:57PM

Resolution Time

13th May 2007, at 11:58AM

Orac server not responding (orac.34sp.com)

resolved

Description

This issue has now been resolved at 13:28
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We are aware that customers on the Orac server have no services at this time. We are monitoring the server to see if it resumes on its own if not we will reboot the server in 15 minutes from now.

We apologise for any inconvenience caused.

Start Time

11th May 2007, at 1:24PM

Resolution Time

11th May 2007, at 11:29AM

kitt.34sp.com unavailable (kitt.34sp.com)

resolved

Description

This matter has been resolved - kitt is now available again.

The kitt.34sp.com server is currently unavailable. We are investigating this problem and will provide more information as it becomes available

Start Time

8th May 2007, at 5:44PM

Resolution Time

8th May 2007, at 3:51PM

SMTP (smtp.34sp.com)

resolved

Description

We are currently aware that SMTP is under load as such there is a delay to sent mails.

Our engineers are looking into this now.

Apologies for any inconvenience caused.

This issue has now been resolved and the backlog cleared.

Start Time

1st May 2007, at 2:16PM

Resolution Time

1st May 2007, at 2:13PM

sonny.34sp.com (sonny.34sp.com)

resolved

Description

We are presently looking into an issue affecting the sonny.34sp.com server.

www services are presently offline while we investigate the problem. Other services should be working.

Services should now be restored.

Start Time

26th April 2007, at 8:29PM

Resolution Time

26th April 2007, at 7:15PM

business1.34sp.com upgrade (business1.34sp.com)

resolved

Description

The business1.34sp.com server is currently unavailable for an upgrade. This downtime shouldn't last more than a few minutes.

The upgrade has been completed and the server is now available again.

Start Time

18th April 2007, at 3:18PM

Resolution Time

18th April 2007, at 1:28PM