34SP.com System Status History

Network packet loss

resolved

Description

Update: Full connectivity has been restored. Our bandwidth providers are investigating the cause of the problems we have seen so that we can make any necessary changes.

You may presently be seeing some packet loss on your connection to 34SP.com

Both of our transit links are up, but one does presently seem to be experiencing issues.

We are currently looking into this matter.

Start Time

28th June 2007, at 12:54AM

Resolution Time

27th June 2007, at 11:43PM

Queeg.34sp.com (Queeg.34sp.com)

resolved

Description

9.05PM services restored

7.42PM server rebooted

Start Time

22nd June 2007, at 7:42PM

Resolution Time

22nd June 2007, at 7:12PM

queeg.34sp.com (queeg.34sp.com)

resolved

Description

11.37PM server back online and services restored

11.31PM server power cycled.

Start Time

18th June 2007, at 11:24PM

Resolution Time

18th June 2007, at 9:38PM

queeg (queeg.34sp.com)

resolved

Description

Server rebooted at 04:01

Start Time

13th June 2007, at 4:01AM

Resolution Time

13th June 2007, at 2:10AM

.UK Domain Names (Nominet)

resolved

Description

Nominet ran a major upgrade to their systems on Sunday. Sadly this has not worked out for them and all major systems are now not functioning correctly.
As a result registrations of .uk domain names, transfers and renewals or data changes are queued up until further notice.

Please see http://www.nominet.org.uk/news/latest/?contentId=4053

For more information.This issue has now been resolved at 15:54
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Start Time

12th June 2007, at 12:52PM

Resolution Time

15th June 2007, at 2:12PM

queeg.34sp.com (queeg.34sp.com)

resolved

Description

We are currently looking into an issue with the queeg server.

Remote attempts to restore service have not been succesful so an engineer is now on their way to the datacentre to investigate the problem.

The server is now back online, and all services are working normally again.

Start Time

12th June 2007, at 8:26AM

Resolution Time

12th June 2007, at 10:11AM

server1 troubles (server1)

resolved

Description

UPDATE 00:54

Migration to the new server is now complete. A final confirmation email will go out Friday morning.

If you are a server1 user please be sure to check your registered email address for the mail sent earlier today regarding the changes to PHP and MySQL under plesk8.

--

Over the past 72 hours the server1 server has become unstable. In light of the continued failures a server migration is now under way. All data and settings are being migrated to a standby system.

We anticipate the transfer to be completed within 24 hours (provided the existing server1 server remains stable). Once all account data has been copied across we will update the DNS and your server1 sites will be served from the new system. The switch should be seamless and you should see no downtime of any service. While the migration is underway please do not make any changes within the siteadmin control panel of your affected domains.

All affected users have been emailed with more detailed information.

Start Time

7th June 2007, at 8:15PM

Resolution Time

7th June 2007, at 11:08PM

server1.xenserve.com (server1.xenserve.com)

resolved

Description

We are currently investigating an issue affecting some services on this server.

An engineer is now on site looking into the problem with this server.

The server has been rebooted, and all services are working again now.

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Jun 7th:

The issues have arisen again on this server we are continuing to look into this further.

The server is now back online, and services are running again.

We are continuing to investigate the issue with this server.

The issues have arisen again on this server, an engineer is currently on route to the datacentre to investigate the cause of the problem with this server further

We are currently looking into the possibility of migrating users from this server onto a new one

Start Time

6th June 2007, at 2:49PM

Resolution Time

7th June 2007, at 10:55PM

Business 2 Down (Business2)

resolved

Description

Server rebooted at 16:36

Start Time

28th May 2007, at 4:37PM

Resolution Time

28th May 2007, at 3:53PM

K9 DOWN (K9.34sp.com)

resolved

Description

This issue has now been resolved at 12:32
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Server rebooted at 12:29

Start Time

28th May 2007, at 12:29PM

Resolution Time

28th May 2007, at 10:32AM