34SP.com System Status History

.UK Domain Names (Nominet)

resolved

Description

Nominet ran a major upgrade to their systems on Sunday. Sadly this has not worked out for them and all major systems are now not functioning correctly.
As a result registrations of .uk domain names, transfers and renewals or data changes are queued up until further notice.

Please see http://www.nominet.org.uk/news/latest/?contentId=4053

For more information.This issue has now been resolved at 15:54
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Start Time

12th June 2007, at 12:52PM

Resolution Time

15th June 2007, at 2:12PM

queeg.34sp.com (queeg.34sp.com)

resolved

Description

We are currently looking into an issue with the queeg server.

Remote attempts to restore service have not been succesful so an engineer is now on their way to the datacentre to investigate the problem.

The server is now back online, and all services are working normally again.

Start Time

12th June 2007, at 8:26AM

Resolution Time

12th June 2007, at 10:11AM

server1 troubles (server1)

resolved

Description

UPDATE 00:54

Migration to the new server is now complete. A final confirmation email will go out Friday morning.

If you are a server1 user please be sure to check your registered email address for the mail sent earlier today regarding the changes to PHP and MySQL under plesk8.

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Over the past 72 hours the server1 server has become unstable. In light of the continued failures a server migration is now under way. All data and settings are being migrated to a standby system.

We anticipate the transfer to be completed within 24 hours (provided the existing server1 server remains stable). Once all account data has been copied across we will update the DNS and your server1 sites will be served from the new system. The switch should be seamless and you should see no downtime of any service. While the migration is underway please do not make any changes within the siteadmin control panel of your affected domains.

All affected users have been emailed with more detailed information.

Start Time

7th June 2007, at 8:15PM

Resolution Time

7th June 2007, at 11:08PM

server1.xenserve.com (server1.xenserve.com)

resolved

Description

We are currently investigating an issue affecting some services on this server.

An engineer is now on site looking into the problem with this server.

The server has been rebooted, and all services are working again now.

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Jun 7th:

The issues have arisen again on this server we are continuing to look into this further.

The server is now back online, and services are running again.

We are continuing to investigate the issue with this server.

The issues have arisen again on this server, an engineer is currently on route to the datacentre to investigate the cause of the problem with this server further

We are currently looking into the possibility of migrating users from this server onto a new one

Start Time

6th June 2007, at 2:49PM

Resolution Time

7th June 2007, at 10:55PM

Business 2 Down (Business2)

resolved

Description

Server rebooted at 16:36

Start Time

28th May 2007, at 4:37PM

Resolution Time

28th May 2007, at 3:53PM

K9 DOWN (K9.34sp.com)

resolved

Description

This issue has now been resolved at 12:32
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Server rebooted at 12:29

Start Time

28th May 2007, at 12:29PM

Resolution Time

28th May 2007, at 10:32AM

oversoul.34sp.com unavailable (oversoul.34sp.com)

resolved

Description

Update: The server is now available.

The oversoul.34sp.com server is currently unavailable again. We are working to have the server available as soon as possible.

Start Time

14th May 2007, at 4:33AM

Resolution Time

14th May 2007, at 2:56AM

oversoul.34sp.com unavailable (oversoul.34sp.com)

resolved

Description

Update: oversoul.34sp.com is now available again - we will be monitoring the situation on this server.

Update: An engineer is en route to the server as attempts to revive it remotely have not been successful.

The oversoul.34sp.com server is currently unavailable. We are investigating this problem and will provide any updates as soon as they are available.

Start Time

13th May 2007, at 12:57PM

Resolution Time

13th May 2007, at 11:58AM

Orac server not responding (orac.34sp.com)

resolved

Description

This issue has now been resolved at 13:28
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We are aware that customers on the Orac server have no services at this time. We are monitoring the server to see if it resumes on its own if not we will reboot the server in 15 minutes from now.

We apologise for any inconvenience caused.

Start Time

11th May 2007, at 1:24PM

Resolution Time

11th May 2007, at 11:29AM

kitt.34sp.com unavailable (kitt.34sp.com)

resolved

Description

This matter has been resolved - kitt is now available again.

The kitt.34sp.com server is currently unavailable. We are investigating this problem and will provide more information as it becomes available

Start Time

8th May 2007, at 5:44PM

Resolution Time

8th May 2007, at 3:51PM