Update: The server is now available.
The oversoul.34sp.com server is currently unavailable again. We are working to have the server available as soon as possible.
14th May 2007, at 4:33AM
14th May 2007, at 2:56AM
Update: oversoul.34sp.com is now available again - we will be monitoring the situation on this server.
Update: An engineer is en route to the server as attempts to revive it remotely have not been successful.
The oversoul.34sp.com server is currently unavailable. We are investigating this problem and will provide any updates as soon as they are available.
13th May 2007, at 12:57PM
13th May 2007, at 11:58AM
This issue has now been resolved at 13:28
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We are aware that customers on the Orac server have no services at this time. We are monitoring the server to see if it resumes on its own if not we will reboot the server in 15 minutes from now.
We apologise for any inconvenience caused.
11th May 2007, at 1:24PM
11th May 2007, at 11:29AM
This matter has been resolved - kitt is now available again.
The kitt.34sp.com server is currently unavailable. We are investigating this problem and will provide more information as it becomes available
8th May 2007, at 5:44PM
8th May 2007, at 3:51PM
We are currently aware that SMTP is under load as such there is a delay to sent mails.
Our engineers are looking into this now.
Apologies for any inconvenience caused.
This issue has now been resolved and the backlog cleared.
1st May 2007, at 2:16PM
1st May 2007, at 2:13PM
We are presently looking into an issue affecting the sonny.34sp.com server.
www services are presently offline while we investigate the problem. Other services should be working.
Services should now be restored.
26th April 2007, at 8:29PM
26th April 2007, at 7:15PM
The business1.34sp.com server is currently unavailable for an upgrade. This downtime shouldn't last more than a few minutes.
The upgrade has been completed and the server is now available again.
18th April 2007, at 3:18PM
18th April 2007, at 1:28PM
The lothos.34sp.com server is currently unavailable. We have an engineer working on the server at this time and will work to have it available again as soon as possible.
The server is now available again.
12th April 2007, at 11:01AM
12th April 2007, at 9:15AM
We are pleased to announce our new telephone facilities are now in place. These include a new queueing system to ensure your calls get answered.
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We would like to apologise to customers for the current telephone support situation. As many of you will be aware we relocated offices but sadly due to a let down by a major telecoms provider no lines have been fitted. As such we are providing support via skype phone. This may make it difficult to get though and the quality of the call may be degraded. Again we thank you for your patience and expect the new lines to open on April 10th 2007.
We advise that email is the best and quickest form of support at this time.
20th March 2007, at 10:02AM
4th April 2007, at 3:15PM
Please note 34SP.com is moving floors on Thursday 7th March and Friday 8th March.
As a result telephone support and email support may be temporarily unavailable or running slower than users are accustomed to.
We thank you for you patience in this matter.
7th March 2007, at 12:24PM
20th March 2007, at 9:57AM