34SP.com System Status History

server3.xenserve.com (server3.xenserve.com)

resolved

Description

The server3.xenserve.com server has been rebooted due to an as yet unspecificed error.

5.44PM

The server has failed to come back online despite two seperate power cycles. An engineer is now on their way to inspect the machine. We expect them on site within 60 minutes.

7.05PM

The server is back up and services should now be restored.

Start Time

2nd January 2007, at 5:07PM

Resolution Time

2nd January 2007, at 7:31PM

server3 issue 02/01/07 (server3.xenserve.com)

resolved

Description

We are aware of an issue with this server, and hope to have services resumed as soon as possible.

The server is now available again as normal.

Start Time

2nd January 2007, at 1:34PM

Resolution Time

2nd January 2007, at 2:01PM

eddie.34sp.com (eddie.34sp.com)

resolved

Description

Server rebooted at 12:30

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Server is now back available

Start Time

31st December 2006, at 12:30PM

Resolution Time

31st December 2006, at 12:35PM

mother.34sp.com (mother.34sp.com)

resolved

Description

Server rebooted at 08:54

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Services back online.

Start Time

31st December 2006, at 8:54AM

Resolution Time

31st December 2006, at 8:59AM

server8.xenserve.com (server8.xenserve.com)

resolved

Description

Server rebooted at 07:47

--

The server is now back online.

Start Time

22nd December 2006, at 7:47AM

Resolution Time

24th December 2006, at 12:14PM

gold.34sp.com issues 12/06 (gold.34sp.com)

resolved

Description

This issue has now been resolved at 12:11
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We are currntly looking into an issue affecting web services on the gold.34sp.com server.
We hope to have this rectified as soon as possible. Apologies for any inconvenience caused.

Start Time

20th December 2006, at 11:51AM

Resolution Time

20th December 2006, at 12:12PM

mother.34sp.com (mother.34sp.com)

resolved

Description

Due to an unforseen issue the server rebooted at 18:52.


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19:09 services are now back online

Start Time

18th December 2006, at 6:53PM

Resolution Time

18th December 2006, at 7:07PM

Holly.34sp.com

resolved

Description

Holly.34sp.com has been power cycled due to an as yet unknown issue.

We are presently waiting for the machine to return to network level.


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16th Dec - 9:54am :
It appears than the issue with holly as re-occurred, this is being looked into.

10:05am:
Holly services back online again

Start Time

15th December 2006, at 5:27PM

Resolution Time

16th December 2006, at 10:05AM

lothos.34sp.com (lothos.34sp.com)

resolved

Description

We are currently looking into an issue affecting services on the lothos.34sp.com server.

---
This issue was resolved shortly afterwards.

Start Time

13th December 2006, at 9:58AM

Resolution Time

14th December 2006, at 8:15AM

(colossus.34sp.com)

resolved

Description

Colossus.34sp.com is currently unavailable due to a delay in the migration to new multihomed IP addresses. We will contact users once the migration is compelte and are working to have the server available as soon as possible.

Update 12:25: An engineer is now on the way to the server to investigate why this reboot is taking so long.

Update 13:50: The server needs its disks checking for errors. This check is being performed now.

Update 14:05: colossus.34sp.com is now available again.

Start Time

7th December 2006, at 12:13PM

Resolution Time

7th December 2006, at 2:05PM