34SP.com System Status History

server3.xenserve.com (server3.xenserve.com)

resolved

Description

There are some issues being looked into at this time affecting services

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The server should now be available again

Start Time

10th October 2006, at 8:50AM

Resolution Time

10th October 2006, at 7:02AM

server3.xenserve.com (server3.xenserve.com)

resolved

Description

The server required an engineer call out to attend to the issue.

The server is now back online and services should be restored shortly.

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server3.xenserve.com is presently experiencing issues affecting several services.

We are currently investigating this.

Start Time

7th October 2006, at 1:57AM

Resolution Time

7th October 2006, at 1:29AM

Twiki control panel (Twiki)

resolved

Description

Some users on server Twiki are unable to access their site admin pages. Sites hosted on this server remain unaffected, this outage only affects control panel access.PSA restarted at 18:14

Start Time

30th September 2006, at 6:09PM

Resolution Time

30th September 2006, at 4:14PM

Domain Registartions

resolved

Description

Our domains registrar is currently experiencing technical issues. As such there is a delay to your domain registrations. This affects domains registrations since Sunday.

We apologise for any inconvenience caused.
This issue has now been resolved at 18:10
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Start Time

25th September 2006, at 12:09PM

Resolution Time

30th September 2006, at 4:11PM

Server4 MySQL issues (server4.xenserve.com)

resolved

Description

We are aware that at time's the MySQL queries on the reseller server4 are slowing and as yet have been unable to establish the cause. We are monitoring the server and trying to find the root of these delays. We apologise for any inconvenience caused as a result of this issue.

Start Time

22nd September 2006, at 3:51PM

Resolution Time

22nd September 2006, at 1:52PM

queeg.34sp.com (queeg.34sp.com)

resolved

Description

queeg.34sp.com is presently offline due to an as yet unknown error.

We are currently investigating the cause of this.

Start Time

18th September 2006, at 9:05PM

Resolution Time

18th September 2006, at 7:27PM

orac.34sp.com (orac.34sp.com)

resolved

Description

We are currently looking into an issue affecting the orac.34sp.com server.
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The server is now functioning within normal limits again.

Start Time

4th September 2006, at 11:12AM

Resolution Time

4th September 2006, at 9:39AM

Telephone outage 21/08

resolved

Description

The phone system is now working again.

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The phone system is again unavailable. Our supplier is looking into this problem

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The phone system is now working again.

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Please note we are unable to make/receive calls at present, due to an issue with the phone lines into our building.
Please note that for now we suggest not requesting a callback, as it is likely your requested time may be missed.

Start Time

21st August 2006, at 9:53AM

Resolution Time

21st August 2006, at 11:49AM

colossus.34sp.com 19/08/06

resolved

Description

We are investigating an issue with the colossus server at present.

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9.53pm - This issue has now been resolved.

Start Time

19th August 2006, at 9:06PM

Resolution Time

19th August 2006, at 7:52PM

sonny.34sp.com (sonny.34sp.com)

resolved

Description

We are currently looking into an issue affecting some of the sonny.34sp.com server services.

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10.00am - An engineer is on the way to the datacenter so we can look into this issue further.

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12.00pm - The server is currently being rebooted.


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12.24pm - The server is now back online.

Start Time

19th August 2006, at 9:37AM

Resolution Time

19th August 2006, at 10:24AM