Today Friday the 13th October we are relocating offices to the 12th floor.
Our lines are now offline.
As a result telephone support will not be available from 12.30pm onward until the telephones have been re routed. Our lines close between 12.30pm and 1.30pm everyday for lunch as such we are announcing this just in case it should run over that time. Also as a result Email support will be slower than our usual response times.
We apologies for any inconvenience this may cause you.
Please use email to contact us and we will respond as soon as is possible.
11th October 2006, at 10:57AM
16th October 2006, at 8:01AM
There are some issues being looked into at this time affecting services
----
The server should now be available again
10th October 2006, at 8:50AM
10th October 2006, at 7:02AM
The server required an engineer call out to attend to the issue.
The server is now back online and services should be restored shortly.
---
server3.xenserve.com is presently experiencing issues affecting several services.
We are currently investigating this.
7th October 2006, at 1:57AM
7th October 2006, at 1:29AM
Some users on server Twiki are unable to access their site admin pages. Sites hosted on this server remain unaffected, this outage only affects control panel access.PSA restarted at 18:14
30th September 2006, at 6:09PM
30th September 2006, at 4:14PM
Our domains registrar is currently experiencing technical issues. As such there is a delay to your domain registrations. This affects domains registrations since Sunday.
We apologise for any inconvenience caused.
This issue has now been resolved at 18:10
--------------
25th September 2006, at 12:09PM
30th September 2006, at 4:11PM
We are aware that at time's the MySQL queries on the reseller server4 are slowing and as yet have been unable to establish the cause. We are monitoring the server and trying to find the root of these delays. We apologise for any inconvenience caused as a result of this issue.
22nd September 2006, at 3:51PM
22nd September 2006, at 1:52PM
queeg.34sp.com is presently offline due to an as yet unknown error.
We are currently investigating the cause of this.
18th September 2006, at 9:05PM
18th September 2006, at 7:27PM
We are currently looking into an issue affecting the orac.34sp.com server.
----
The server is now functioning within normal limits again.
4th September 2006, at 11:12AM
4th September 2006, at 9:39AM
The phone system is now working again.
----
The phone system is again unavailable. Our supplier is looking into this problem
----
The phone system is now working again.
----
Please note we are unable to make/receive calls at present, due to an issue with the phone lines into our building.
Please note that for now we suggest not requesting a callback, as it is likely your requested time may be missed.
21st August 2006, at 9:53AM
21st August 2006, at 11:49AM
We are investigating an issue with the colossus server at present.
----
9.53pm - This issue has now been resolved.
19th August 2006, at 9:06PM
19th August 2006, at 7:52PM