34SP.com System Status History

Domain Registartions

resolved

Description

Our domains registrar is currently experiencing technical issues. As such there is a delay to your domain registrations. This affects domains registrations since Sunday.

We apologise for any inconvenience caused.
This issue has now been resolved at 18:10
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Start Time

25th September 2006, at 12:09PM

Resolution Time

30th September 2006, at 4:11PM

Server4 MySQL issues (server4.xenserve.com)

resolved

Description

We are aware that at time's the MySQL queries on the reseller server4 are slowing and as yet have been unable to establish the cause. We are monitoring the server and trying to find the root of these delays. We apologise for any inconvenience caused as a result of this issue.

Start Time

22nd September 2006, at 3:51PM

Resolution Time

22nd September 2006, at 1:52PM

queeg.34sp.com (queeg.34sp.com)

resolved

Description

queeg.34sp.com is presently offline due to an as yet unknown error.

We are currently investigating the cause of this.

Start Time

18th September 2006, at 9:05PM

Resolution Time

18th September 2006, at 7:27PM

orac.34sp.com (orac.34sp.com)

resolved

Description

We are currently looking into an issue affecting the orac.34sp.com server.
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The server is now functioning within normal limits again.

Start Time

4th September 2006, at 11:12AM

Resolution Time

4th September 2006, at 9:39AM

Telephone outage 21/08

resolved

Description

The phone system is now working again.

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The phone system is again unavailable. Our supplier is looking into this problem

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The phone system is now working again.

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Please note we are unable to make/receive calls at present, due to an issue with the phone lines into our building.
Please note that for now we suggest not requesting a callback, as it is likely your requested time may be missed.

Start Time

21st August 2006, at 9:53AM

Resolution Time

21st August 2006, at 11:49AM

colossus.34sp.com 19/08/06

resolved

Description

We are investigating an issue with the colossus server at present.

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9.53pm - This issue has now been resolved.

Start Time

19th August 2006, at 9:06PM

Resolution Time

19th August 2006, at 7:52PM

sonny.34sp.com (sonny.34sp.com)

resolved

Description

We are currently looking into an issue affecting some of the sonny.34sp.com server services.

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10.00am - An engineer is on the way to the datacenter so we can look into this issue further.

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12.00pm - The server is currently being rebooted.


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12.24pm - The server is now back online.

Start Time

19th August 2006, at 9:37AM

Resolution Time

19th August 2006, at 10:24AM

colossus.34sp.com (colossus.34sp.com)

resolved

Description

The MySQL server on colossus.34sp.com has failed, along with the ssh server. This combination means that we are currently unable to restart the database service remotely. An engineer is en route to the datacentre to correct the problem locally. At this time, static pages are still being served correctly, and e-mail is still being accepted onto the server. We hope to have full service restored in approximately 1 hour.

UPDATE: An engineer has fixed remote access to the server and we are now working to restore database access.

UPDATE: Service has now been restored on colossus.

Start Time

11th August 2006, at 9:00AM

Resolution Time

11th August 2006, at 8:57AM

Telephone lines down.

resolved

Description

Our telephone lines are now back.

Start Time

1st August 2006, at 12:42PM

Resolution Time

1st August 2006, at 11:53AM

server4.xenserve.com (server4.xenserve.com)

resolved

Description

We are currently looking into an issue affecting this xenserve server.

7.45 - this matter has now been resolved

Start Time

31st July 2006, at 7:38AM

Resolution Time

31st July 2006, at 5:49AM