The phone system is now working again.
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The phone system is again unavailable. Our supplier is looking into this problem
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The phone system is now working again.
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Please note we are unable to make/receive calls at present, due to an issue with the phone lines into our building.
Please note that for now we suggest not requesting a callback, as it is likely your requested time may be missed.
21st August 2006, at 9:53AM
21st August 2006, at 11:49AM
We are investigating an issue with the colossus server at present.
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9.53pm - This issue has now been resolved.
19th August 2006, at 9:06PM
19th August 2006, at 7:52PM
We are currently looking into an issue affecting some of the sonny.34sp.com server services.
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10.00am - An engineer is on the way to the datacenter so we can look into this issue further.
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12.00pm - The server is currently being rebooted.
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12.24pm - The server is now back online.
19th August 2006, at 9:37AM
19th August 2006, at 10:24AM
The MySQL server on colossus.34sp.com has failed, along with the ssh server. This combination means that we are currently unable to restart the database service remotely. An engineer is en route to the datacentre to correct the problem locally. At this time, static pages are still being served correctly, and e-mail is still being accepted onto the server. We hope to have full service restored in approximately 1 hour.
UPDATE: An engineer has fixed remote access to the server and we are now working to restore database access.
UPDATE: Service has now been restored on colossus.
11th August 2006, at 9:00AM
11th August 2006, at 8:57AM
Our telephone lines are now back.
1st August 2006, at 12:42PM
1st August 2006, at 11:53AM
We are currently looking into an issue affecting this xenserve server.
7.45 - this matter has now been resolved
31st July 2006, at 7:38AM
31st July 2006, at 5:49AM
*NOTE* This upgrade was completed as of half past midnight.
The upgrade of the spam.34sp.com server is presently underway.
Due to a technical complication the upgrade is taking slightly longer than anticipated. We anticipate a further delay of 60-120 minutes at this time.
No mail should be lost during this extended upgrade period.
Thank you in advance for your patience during this period.
27th July 2006, at 12:05AM
26th July 2006, at 10:39PM
An issue affecting the sonny.34sp.com server is currently being looked into
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7.24am - Sonny back online
24th July 2006, at 7:22AM
24th July 2006, at 5:25AM
We are currently looking into an issue affecting the sonny.34sp.com server accounts.
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8.30am - the server has been rebooted remotely.
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8.50am - a further remote reboot has been actioned.
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9.10am - an Engineer is on the way to the datacenter to look into this issue further
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11:25am - this issue has now been resolved - all services should now be back online on the sonny server.
20th July 2006, at 8:23AM
20th July 2006, at 9:28AM
This issue has now been resolved at 20:03
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Server rebooted at 19:57
19th July 2006, at 7:57PM
19th July 2006, at 6:03PM