34SP.com System Status History

Support Telephones

resolved

Description

Our lines are now fully functional into our offices. We hope you will find the new telephone system enables telephone staff to be even more efficient than before.

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We have just had a new exchange fitted in our office complex as such there are currently some issues with the telephone system.

For now all calls will be handled by the office blocks reception who will then pass you to us until the support line is programmed into the new exchange.

Apologies for any inconvenience caused.

Start Time

17th July 2006, at 9:50AM

Resolution Time

17th July 2006, at 8:39AM

Support.

resolved

Description

Our support operatives are attending telephone training and the lines will not be available until 3pm.

Email support may also be degraded during this time.

We apologies for any inconvenience caused.
This issue has now been resolved at 14:33
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Start Time

14th July 2006, at 2:00PM

Resolution Time

14th July 2006, at 12:33PM

Queeg.34sp.com (Queeg.34sp.com)

resolved

Description

The queeg.34sp.com server has failed.

The server is presently running a self diagnostic of the hard disk array.

We are waiting for this to complete before investigating further.

The queeg.34sp.com server was back online at 6.28PM after the disk check completed. We will now be investigating the cause of this failure.

Start Time

10th July 2006, at 5:59PM

Resolution Time

10th July 2006, at 4:41PM

Holly.34sp.com (holly.34sp.com)

resolved

Description

We are presently investigating a problem with the holly.34sp.com server. All services on the server are affected.

The server has now been power cycled as of 10.05PM.

The server and services are now back online as of 10.23PM.

Start Time

24th June 2006, at 9:47PM

Resolution Time

24th June 2006, at 8:23PM

Queeg Services (Queeg.34sp.com)

resolved

Description

The planned maintenance of the queeg.34sp.com server is now underway.

Disks will be moved from the present machine to a replacement unit. Services will be unavailable for a short period of time.

The hardware replacement has now been completed and services should be restored.

Start Time

21st June 2006, at 11:31AM

Resolution Time

26th June 2006, at 4:57PM

Business1.34sp.com (business1.34sp.com)

resolved

Description

Server rebooted at 19:24

19:29 The server is back online now.

Start Time

19th June 2006, at 7:24PM

Resolution Time

19th June 2006, at 5:29PM

sonny.34sp.com (sonny.34sp.com)

resolved

Description

We are currently looking into an issue affecting this server

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This issue has now been resolved.

Start Time

5th June 2006, at 12:40PM

Resolution Time

5th June 2006, at 10:47AM

server4.xenserve.com (server4.xenserve.com)

resolved

Description

We are currently looking into an issue affecting this server

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The server is now available again

Start Time

5th June 2006, at 7:22AM

Resolution Time

5th June 2006, at 5:24AM

reseller server4 (server4.xenserve.com)

resolved

Description

Server rebooted at 15:10

15:14 server back online - apologies for any disruption.

Start Time

1st June 2006, at 3:11PM

Resolution Time

1st June 2006, at 1:15PM

server4.xenserve.com (server4.xenserve.com)

resolved

Description

We are looking into an issue affecting this server

7.37 : This server has been rebooted.

7.45 : Server is back online.

Start Time

1st June 2006, at 7:23AM

Resolution Time

1st June 2006, at 5:46AM