We are currently looking into an issue affecting mysql on the pris.34sp.com server
--------------
21:10 This matter has now been resolved, we will be monitoring this situation to avoid any repeat.
---------------
00:00 This issue has re-occurred
---------------
02:00 This matter is still being looked into - this issue will be affecting mysql and email based activities.
---------------
04:30 An engineer will be investigating this shortly and we will keep you updated on progress.
---------------
09:10 This matter is still being looked into - we hope to have this resolved shortly
---------------
10:10 The server is currently being rebooted
---------------
11:40 Disk checks are currently in progress on this server
---------------
14:15 The pris server is now back online, all emails should start coming through shortly.
15th April 2006, at 8:02PM
16th April 2006, at 12:19PM
On Thursday April 13th our telephone lines will be unavailable from 2PM - 4.30PM while essential maintenance is carried out.
Customers requiring telephone support before Easter are advised to call us Thursday morning.
Our telephone lines will be back after Easter on Tuesday April 18th.
Please note: Email support will be available at all times over the Easter holidays as per normal.
11th April 2006, at 10:52AM
16th April 2006, at 2:23AM
Both these servers are presently offline.
An engineer is presently on their way to the datacenter and we hope to shortly resolve this.
10th April 2006, at 11:20PM
10th April 2006, at 11:49PM
We presently have a power issue supply to one of our cabinets. This cabinet is home to a number of shared servers (carr, colossus, kitt, orac, sal, IRC server and smtp2).
The failure has been tracked to a power problem issue with our provider. We have both our own engineer and a datacenter engineer on site assessing the situation and will restore full services as soon as possible.
6th April 2006, at 4:56PM
7th April 2006, at 6:46PM
The ziggy.34sp.com server has been rebooted at 5.07pm.
This issue is now resolved.
5th April 2006, at 5:08PM
5th April 2006, at 3:32PM
Server rebooted at 07:29
The server was back available around 7.50am this morning.
17th March 2006, at 7:29AM
17th March 2006, at 7:59AM
We are presently investigating a failure on the sonny.34sp.com server.
---
This issue has now been resolved.
7th March 2006, at 11:30PM
7th March 2006, at 11:32PM
Our lines are now back online.
---------------------------------
It has come to our attention that lines in and out of our offices here are currently down. This is due to heavy snow fall affecting lines in the Northwest of England.
British Telecom engineers are on hand and are trying to restore service.
Thank you for your patience in this matter.
6th March 2006, at 10:17AM
6th March 2006, at 11:48AM
At 4.30PM today access to our network will be temporarily interrupted. This is to allow emergency maintenance work to be performed on our Internet connectivity link provided by Level3. The emergency work should take no more than 20 minutes to complete, all services will then be restored.
We apologise for the short warning and timing of this maintenance but trust you will understand that it is critical to continued stability.
------
Due to a problem with Level3 (our bandwidth providers) the maintenance did not take place as planned.
We are continuing to monitor the network issues as our our providers. We are also finalising our plans to add more connectivity providers.
3rd March 2006, at 4:13PM
4th March 2006, at 12:01AM
We are presently investigating an issue affecting the orac.34sp.com server.
This matter has now been resolved.
1st March 2006, at 11:34PM
1st March 2006, at 11:40PM