We are currently experiencing a full network loss at the data centre and have called an engineer to attend to this immediately.
Apologies for any inconvenienced caused.
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Our complete network is still down at this time.
We have both our engineer and Level 3 engineers looking into this problem. Sadly we do not have an ETA at this time.
Further update to follow.
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All services have now been restored. the failure was with Level 3 our Pier. We are awaiting a report on what occurred and will inform you of this when we find out.
Again thank you for you patience in this matter.
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Sadly the service has dropped again and we have again contacted Mnet and are now pursuing other avenues.
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All services have now been restored. Again thank you for your continued patience in this matter.
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The issue has resurfaced again. We are presently speaking to our upstream providers regarding the fault.
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This issue is currently active again, we are in contact with various engineers looking into this issue.
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Mar 5th 14:26 - we are aware of the issue being in progress again and have been in contact with our upstream providers regarding this issue again - we hope to have normal service resumed as soon as possible.
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Mar 5th 15:30 - as of approx 3.05pm the network has been re-accessible, we currently have Level3 engineers analysing the situation.
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Mar 5th 17:25 - This issue is ongoing once again - the upstream people have been made aware and are looking into this issue.
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Mar 5th 18:20 - The network is once again functioning, there is a possibilty that a faulty piece of hardware has been located (outside of our network) this is being looked into and hopefully we will know more on this shortly.
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Mar 5th 18:35 - it would appear that it is very intermittent at this time, we will post more information as we get informed of progress.
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Mar 5th 18:50 - The port change that we were trying to apply on Friday as emergency maintenance will be taking place in the next 2hrs according to an engineer that i have just spoken too - there is a very high possibility that this will sort out the issues that we have been having.
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Mar 5th 20:45 - We are currently awaiting an update from the engineers.
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Mar 5th 21:00 - Have just received information from the engineers that we have now been moved to a new blade within the router at the data center - we are hoping that this may be the cause of these issues that we have been experiencing this past week
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Mar 12th - 16:28 - After contact with a third party who is still having ongoing issues similar to what we had, our network has remained stable - and as such we are marking these issues as now resolved.
28th February 2006, at 10:49AM
12th March 2006, at 4:30PM
We are looking into this but at present there are no issues on this server.
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We are aware of an intermittent issue with the lothos.34sp.com server, and are working to resolve this issue as quickly as possible
23rd February 2006, at 1:52PM
24th February 2006, at 10:15AM
This issue should now be resolved.
We are currently looking into an issue on this server
13th February 2006, at 7:24AM
13th February 2006, at 7:29AM
We are currently looking into an issue affecting the business hosting server.
This issue has now been resolved, and the server is serving sites again.
11th February 2006, at 3:13PM
11th February 2006, at 3:27PM
This issue has now been resolved.
We are currently looking into an issue affecting the sonny.34SP.com server
5th February 2006, at 2:02PM
5th February 2006, at 2:04PM
We are presently investigating a failure of the mysql server on the server at this time.
This issue has now been resolved
1st February 2006, at 9:48PM
1st February 2006, at 9:54PM
We are currently experiencing problems with our core network. This problem is being investigated at this time and we hope to resolve the issue as soon as possible.
We are currently liasing with the technical team at our connectivity providers and are continuing to investigate the cause of this problem.
Network access has been restored - we are still looking into the causes of this with a view to preventing similar occurrences in the future.
The problem has re-occurred. At this time it looks as though we are being subject to a DoS attack and are doing all that we can to mitigate its effects.
The attack was blocked and all is now running as it should. We will be keeping a close eye on the situation.
29th January 2006, at 3:06PM
29th January 2006, at 10:10PM
We are presently upgrading core elements of the 34SP.com network. You may find your services unavailable or slowed temporarily.
The upgrade has now been completed. Services are now fully restored.
27th January 2006, at 3:28AM
27th January 2006, at 4:49AM
We are currently investigating an issue with plesk on the bishop server. This will also impact on database services.
The issue was related to an incorrect restart of the database server and has now been resolved.
24th January 2006, at 11:29PM
24th January 2006, at 11:50PM
server3.xenserve.com is presently refusing connections.
The machine has been power cycled and we are now waiting on the results from this.
The machine has now been restored.
24th January 2006, at 4:42PM
24th January 2006, at 4:48PM