34SP.com System Status History

Deepthought server (deepthought.34sp.com)

resolved

Description

This issue should now be resolved.

We are currently looking into an issue on this server

Start Time

13th February 2006, at 7:24AM

Resolution Time

13th February 2006, at 7:29AM

business server (business1.34sp.com)

resolved

Description

We are currently looking into an issue affecting the business hosting server.

This issue has now been resolved, and the server is serving sites again.

Start Time

11th February 2006, at 3:13PM

Resolution Time

11th February 2006, at 3:27PM

sonny server issues (sonny.34sp.com)

resolved

Description

This issue has now been resolved.

We are currently looking into an issue affecting the sonny.34SP.com server

Start Time

5th February 2006, at 2:02PM

Resolution Time

5th February 2006, at 2:04PM

server2 mysql (server2.xenserve.com)

resolved

Description

We are presently investigating a failure of the mysql server on the server at this time.

This issue has now been resolved

Start Time

1st February 2006, at 9:48PM

Resolution Time

1st February 2006, at 9:54PM

Network issues

resolved

Description

We are currently experiencing problems with our core network. This problem is being investigated at this time and we hope to resolve the issue as soon as possible.

We are currently liasing with the technical team at our connectivity providers and are continuing to investigate the cause of this problem.

Network access has been restored - we are still looking into the causes of this with a view to preventing similar occurrences in the future.

The problem has re-occurred. At this time it looks as though we are being subject to a DoS attack and are doing all that we can to mitigate its effects.

The attack was blocked and all is now running as it should. We will be keeping a close eye on the situation.

Start Time

29th January 2006, at 3:06PM

Resolution Time

29th January 2006, at 10:10PM

Network upgrade

resolved

Description

We are presently upgrading core elements of the 34SP.com network. You may find your services unavailable or slowed temporarily.

The upgrade has now been completed. Services are now fully restored.

Start Time

27th January 2006, at 3:28AM

Resolution Time

27th January 2006, at 4:49AM

bishop.34sp.com plesk issues (bishop.34sp.com)

resolved

Description

We are currently investigating an issue with plesk on the bishop server. This will also impact on database services.

The issue was related to an incorrect restart of the database server and has now been resolved.

Start Time

24th January 2006, at 11:29PM

Resolution Time

24th January 2006, at 11:50PM

server3.xenserve.com

resolved

Description

server3.xenserve.com is presently refusing connections.

The machine has been power cycled and we are now waiting on the results from this.

The machine has now been restored.

Start Time

24th January 2006, at 4:42PM

Resolution Time

24th January 2006, at 4:48PM

Oversoul.34SP.com server (oversoul.34sp.com)

resolved

Description

An issue on the oversoul server is currently being looked into.

This matter is being looked into further after a repeat.

Steps have been taken to stop the problem on the server. We are monitoring the situation but the matter should be resolved.

Start Time

20th January 2006, at 9:12AM

Resolution Time

20th January 2006, at 10:35AM

business1.34sp.com reboot (business1.34sp.com)

resolved

Description

Business1.34sp.com is now fully restored.

The business1.34sp.com server has been rebooted due to failure.

The server has failed to recover from the reboot and an engineer has been dispatched to the data center to investigate the nature of the failure.

We anticipate their arrival within 60 minutes.

Start Time

18th January 2006, at 3:34PM

Resolution Time

18th January 2006, at 5:40PM