34SP.com System Status History

Carr.34sp.com FTP access (carr.34sp.com)

resolved

Description

Users of carr.34sp.com may find their FTP access unavailable. Due to repeated attacks against the server we have set the FTP security lock to the disable option on all carr users accounts for added security.

Please see our latest blog post on how to enable access:
http://www.34sp.com/blog

Be sure to disable access once you have completed any uploads.

Start Time

19th April 2008, at 4:20PM

Resolution Time

31st May 2008, at 4:46PM

ziggy Unavailable (ziggy)

resolved

Description


Update at 08:42:30 (GMT) : The issue has now been resolved with this server.




An issue was identified with the ziggy server at 08:36:31 (GMT) April 18, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

18th April 2008, at 9:36AM

Resolution Time

18th April 2008, at 8:42AM

Network Offline

resolved

Description

This issue has now been resolved.

Apologies for any inconvenience caused.

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We are currently investigating the current loss of network. Apologies for any inconvenience caused.

Start Time

8th April 2008, at 1:55PM

Resolution Time

8th April 2008, at 1:21PM

Suspended accounts on bill (bill.34sp.com)

resolved

Description

This will affect those who have recently registered for personal hosting.

The following accounts have been suspended. This is temporary due to the need for an emergency Apache recompile. We will restore these sites as soon as this is done. This should take no more than a few hours.

Apologies for any inconvenience caused.

homeloansgb.com,throughthewormhole.com
constructiveenterprises.co.uk,babyteethingnecklaces.com,
wnc-interactivemedia.co.uk,bubletribute.co.uk,
shipstonhigh.co.uk,dawlishwarrenholidayhome.co.uk,
tiltnomore.com,salon42.net,jimtheillustrator.co.uk,
glasgowfairtrade.org.uk


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At this time the server should be stable with all accounts working, although we are monitoring this incase any other changes are required, please do let us know if you come across any issues.



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April 3rd 12:08:

The server is currently rebooting to apply some addtional patches this should be back online in the next few minutes.

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April 3rd 12:12

The server is now back online, we believe the issues over the last 24hrs affecting some sites should now be resolved.

Start Time

2nd April 2008, at 5:32PM

Resolution Time

3rd April 2008, at 10:13AM

gort.34sp.com Unavailable (gort.34sp.com)

resolved

Description


Update at 13:59:46 (GMT) : The issue has now been resolved with this server.




An issue was identified with the gort.34sp.com server at 12:38:21 (GMT) March 31, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

31st March 2008, at 1:38PM

Resolution Time

31st March 2008, at 1:59PM

SMTP - Sending Mail (smtp.34sp.com)

resolved

Description

We are aware of the current issue where people cannot send mail. Our engineers are working to resolve this now.

Apologies for any inconvenience caused.

This matter was resolved several days ago.

Start Time

28th March 2008, at 11:46AM

Resolution Time

2nd April 2008, at 4:06PM

gambit Unavailable (gambit)

resolved

Description


Update at 08:21:41 (GMT) : The issue has now been resolved with this server.




An issue was identified with the gambit server at 08:19:20 (GMT) March 28, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

28th March 2008, at 8:19AM

Resolution Time

28th March 2008, at 8:21AM

mother Unavailable (mother)

resolved

Description

Update at 23:10:00 (GMT) :

Mother is now back online and all services have been restored.

The issue was related to the failure of one of the hard disks on the RAID array. The failed disk has been removed.

Tomorrow (20/03/08) an engineer will be on site to replace the failed disk. At this point we anticipate a further outage of around 10-15 minutes.

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Update at 20:23:31 (GMT) :
The server has been powered down and is now offline.

An engineer is currently en route to investigate the problem with this server.

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An issue was identified with the mother server at 19:55:09 (GMT) March 19, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

19th March 2008, at 7:55PM

Resolution Time

19th March 2008, at 11:09PM

gambit.34sp.com Unavailable (gambit.34sp.com)

resolved

Description


Update at 16:11:35 (GMT) : The issue has now been resolved with this server.




An issue was identified with the gambit.34sp.com server at 16:06:23 (GMT) March 14, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

14th March 2008, at 4:06PM

Resolution Time

14th March 2008, at 4:11PM

queeg.34sp.com unavailable (queeg.34sp.com)

resolved

Description

Update: The queeg server is now available again.

The server queeg.34sp.com is currently unavailable. We are investigating this as a matter of urgency and will have the server up again as soon as possible.

Start Time

13th March 2008, at 5:59PM

Resolution Time

13th March 2008, at 6:02PM