34SP.com System Status History

server9.xenserve.com upgrade (server9.xenserve.com)

resolved

Description

The server9.xenserve.com reseller server is currently being upgraded. We are working to ensure that any downtime caused by this is minimal and causes as little disruption as possible.

There may be some minor issues until this is completed.

The upgrade is to resolve some security issues and will also enhance the functionality for customers on this server.


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The update of this server to plesk8.4 and various updates incluing php5.2.6 has now been completed

Start Time

14th August 2008, at 3:33PM

Resolution Time

14th August 2008, at 4:22PM

vps5.34sp.com Unavailable (vps5.34sp.com)

resolved

Description


Update at 08:58:49 (GMT) : The issue has now been resolved with this server.




An issue was identified with the vps5.34sp.com server at 08:37:34 (GMT) August 14, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

14th August 2008, at 9:37AM

Resolution Time

14th August 2008, at 8:58AM

colossus.34sp.com Unavailable (colossus.34sp.com)

resolved

Description


Update at 21:12:29 (GMT) : The issue has now been resolved with this server.




An issue was identified with the colossus.34sp.com server at 21:11:32 (GMT) August 10, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

10th August 2008, at 10:11PM

Resolution Time

10th August 2008, at 9:12PM

colossus.34sp.com Unavailable (colossus.34sp.com)

resolved

Description


Update at 14:37:36 (GMT) : The issue has now been resolved with this server.




An issue was identified with the colossus.34sp.com server at 14:26:08 (GMT) August 09, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

9th August 2008, at 3:26PM

Resolution Time

9th August 2008, at 2:37PM

lothos Unavailable (lothos)

resolved

Description

An issue was identified with the lothos server at 12:47:58 (GMT) August 06, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

This problem was corrected within 10 minutes.

Start Time

6th August 2008, at 1:47PM

Resolution Time

7th August 2008, at 8:06AM

Telephone Support Offline for Friday 1st August

resolved

Description

Sadly due to a technical fault our call centre is closed today. Please email support@34sp.com for all support or sales enquiries. We hope to be able to resume the telephone support on Monday.

Apologies for any inconvenience caused.

Start Time

1st August 2008, at 9:33AM

Resolution Time

4th August 2008, at 7:56AM

colossus.34sp.com Unavailable (colossus.34sp.com)

resolved

Description


Update at 22:12:41 (GMT) : The issue has now been resolved with this server.




An issue was identified with the colossus.34sp.com server at 22:00:19 (GMT) July 31, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

31st July 2008, at 11:00PM

Resolution Time

31st July 2008, at 10:12PM

server8.xenserve.com Unavailable (server8.xenserve.com)

resolved

Description


Update at 18:06:45 (GMT) : The issue has now been resolved with this server.




An issue was identified with the server8.xenserve.com server at 17:57:59 (GMT) July 28, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

28th July 2008, at 6:57PM

Resolution Time

28th July 2008, at 6:06PM

matrix.34sp.com Unavailable (matrix.34sp.com)

resolved

Description


Update at 15:37:08 (GMT) : The issue has now been resolved with this server.




An issue was identified with the matrix.34sp.com server at 15:33:50 (GMT) July 28, 2008. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

28th July 2008, at 4:33PM

Resolution Time

28th July 2008, at 3:37PM

Kitt down (kitt.34sp.com)

resolved

Description

Kitt is now back on line

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Sadly the kitt server has gone offline and our engineers are looking into this now.

Apologies for any inconvenience caused.

Start Time

23rd July 2008, at 12:23PM

Resolution Time

23rd July 2008, at 10:51AM