34SP.com System Status History

34SP.com site slowness (34SP.com)

resolved

Description

A failure has occured with one of the servers that hosts www.34SP.com. As a result the site will be loading quite slowly at the moment.

We are looking into restoring services to normal asap.

This has now been resolved

Start Time

7th November 2005, at 9:12PM

Resolution Time

7th November 2005, at 11:04PM

lothos outage (lothos.34sp.com)

resolved

Description

This matter has now been resolved and measures taken to stop a repeat issue

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We are aware of an issue with lothos, and are looking into this now.

Start Time

3rd November 2005, at 2:21PM

Resolution Time

3rd November 2005, at 2:38PM

pris.34sp.com (pris.34sp.com)

resolved

Description

This issue has now been resolved at 16:59
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An engineer is currently on the way to the datacenter

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Server rebooted at 14:08

Start Time

31st October 2005, at 2:08PM

Resolution Time

31st October 2005, at 4:59PM

No telephone Support

resolved

Description

This issue has now been resolved at 14:29
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Due to technical difficulties there will be no telephone support today.

Please use our email support mechanism for any urgent assistance.

Apologies for any inconvenience caused.

Start Time

31st October 2005, at 8:48AM

Resolution Time

1st November 2005, at 2:29PM

carr server (carr.34sp.com)

resolved

Description

An issue was found with the current servers power supply, the hard disks have been moved over to a spare machine and the server is now back online. Apologies for any disruption to service that this has caused.

Engineer arrived at the datacenter a while ago and is diagnosing the issue with the carr server.

An engineer is on the way to the datacenter.


A further attempt to reboot the server remotely has now been issued.


Server rebooted at 17:49

Start Time

30th October 2005, at 5:49PM

Resolution Time

30th October 2005, at 9:32PM

Deepthought server (deepthought.34sp.com)

resolved

Description

There has been some intermittent issues on the deepthought server over the past 30 minutes, this matter we believe has now been resolved.

Start Time

30th October 2005, at 12:38PM

Resolution Time

30th October 2005, at 12:38PM

Lothos Outage (lothos.34sp.com)

resolved

Description

Update at 22:24:

This has now been resolved.


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We are aware that the lothos server has gone offline and are currently running through standard recovery procedure.
More updates to follow.
Please accept our apologies for any inconvenience caused.

Start Time

23rd October 2005, at 10:07PM

Resolution Time

23rd October 2005, at 8:24PM

quueg.34sp.com reboot (quueg.34sp.com)

resolved

Description

Queeg.34sp.com is curently being rebooted.

Start Time

13th October 2005, at 9:17PM

Resolution Time

13th October 2005, at 7:23PM

colossus outage (colossus.34SP.com)

resolved

Description

Colossus is now back online, and serving files again. All affected users will be mailed regarding the outage later on today.

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colossus.34sp.com has experienced a fault and is currently offline.

Attempts at restoration will continue throughout 14/10/05 by a second engineer.

A decision will be then made to continue with restoration efforts or move to a fresh server.

We will endeavour to update this message as and when new developments occur.

Please be aware we are actively working to resolve this.

Start Time

13th October 2005, at 4:12PM

Resolution Time

14th October 2005, at 10:37AM

Domain Name Registrations

resolved

Description

Domain registrations are now fully operational again.

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We are currently aware of a problem at our registrars.
Currently no domain names can be registered and all are showing as not available as a result.

We will update this as soon as domain name registration is possible again.

Please accept our apologies for any inconvenience caused.

Start Time

12th October 2005, at 10:54AM

Resolution Time

12th October 2005, at 9:25AM