This issue has now been resolved at 14:29
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Due to technical difficulties there will be no telephone support today.
Please use our email support mechanism for any urgent assistance.
Apologies for any inconvenience caused.
31st October 2005, at 8:48AM
1st November 2005, at 2:29PM
An issue was found with the current servers power supply, the hard disks have been moved over to a spare machine and the server is now back online. Apologies for any disruption to service that this has caused.
Engineer arrived at the datacenter a while ago and is diagnosing the issue with the carr server.
An engineer is on the way to the datacenter.
A further attempt to reboot the server remotely has now been issued.
Server rebooted at 17:49
30th October 2005, at 5:49PM
30th October 2005, at 9:32PM
There has been some intermittent issues on the deepthought server over the past 30 minutes, this matter we believe has now been resolved.
30th October 2005, at 12:38PM
30th October 2005, at 12:38PM
Update at 22:24:
This has now been resolved.
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We are aware that the lothos server has gone offline and are currently running through standard recovery procedure.
More updates to follow.
Please accept our apologies for any inconvenience caused.
23rd October 2005, at 10:07PM
23rd October 2005, at 8:24PM
Queeg.34sp.com is curently being rebooted.
13th October 2005, at 9:17PM
13th October 2005, at 7:23PM
Colossus is now back online, and serving files again. All affected users will be mailed regarding the outage later on today.
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colossus.34sp.com has experienced a fault and is currently offline.
Attempts at restoration will continue throughout 14/10/05 by a second engineer.
A decision will be then made to continue with restoration efforts or move to a fresh server.
We will endeavour to update this message as and when new developments occur.
Please be aware we are actively working to resolve this.
13th October 2005, at 4:12PM
14th October 2005, at 10:37AM
Domain registrations are now fully operational again.
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We are currently aware of a problem at our registrars.
Currently no domain names can be registered and all are showing as not available as a result.
We will update this as soon as domain name registration is possible again.
Please accept our apologies for any inconvenience caused.
12th October 2005, at 10:54AM
12th October 2005, at 9:25AM
This issue has now been resolved at 15:42
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We are aware of an intermittent issue with ziggy, and are working to resolve it as quickly as possible.
12th October 2005, at 9:55AM
12th October 2005, at 1:43PM
This server has now been rebooted, and is working again.
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An engineer is currently on site
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We are aware of a problem with this server.
29th September 2005, at 3:58PM
29th September 2005, at 3:29PM
The upgrades have now been completed
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The upgrades of server3, server4 and server5 is now underway.
29th September 2005, at 12:29AM
28th September 2005, at 11:03PM