Our Lines are now back on. Thank you for your patience.
This issue has now been resolved at 11:03
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Our telephone support will not be available from 11.00am - 11.02am UK time as we will be conducting the nationwide 2 Minute silence in remembrance of those who served our country during WWI and WWII.
Apologies for any inconvenience caused.
11th November 2005, at 10:50AM
11th November 2005, at 11:03AM
This issue has now been resolved at 16:40
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Our shared hosting server SAL is now online.
Any collocated users with concerns please call us on the reseller support number given in your documentation.
Update at 15:23:
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We currently have some power issues at the datacenter.
Our shared server SAL along with some of our collocated servers currently are off-line due to this power failure.
We are currently moving all servers affected to alternative racks to resolve this issue quickly.
Apologies for any inconvenience caused.
9th November 2005, at 3:21PM
9th November 2005, at 4:40PM
Domain registartion are as normal at present.
This issue has now been resolved at 15:22
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There is currently a delay in registering domain names. Domains affected are any bought yesterday until this morning. The registrar has confirmed domains should be registered in 24 hours.
Apologies for any inconvenience caused.
9th November 2005, at 10:08AM
9th November 2005, at 3:23PM
A failure has occured with one of the servers that hosts www.34SP.com. As a result the site will be loading quite slowly at the moment.
We are looking into restoring services to normal asap.
This has now been resolved
7th November 2005, at 9:12PM
7th November 2005, at 11:04PM
This matter has now been resolved and measures taken to stop a repeat issue
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We are aware of an issue with lothos, and are looking into this now.
3rd November 2005, at 2:21PM
3rd November 2005, at 2:38PM
This issue has now been resolved at 16:59
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An engineer is currently on the way to the datacenter
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Server rebooted at 14:08
31st October 2005, at 2:08PM
31st October 2005, at 4:59PM
This issue has now been resolved at 14:29
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Due to technical difficulties there will be no telephone support today.
Please use our email support mechanism for any urgent assistance.
Apologies for any inconvenience caused.
31st October 2005, at 8:48AM
1st November 2005, at 2:29PM
An issue was found with the current servers power supply, the hard disks have been moved over to a spare machine and the server is now back online. Apologies for any disruption to service that this has caused.
Engineer arrived at the datacenter a while ago and is diagnosing the issue with the carr server.
An engineer is on the way to the datacenter.
A further attempt to reboot the server remotely has now been issued.
Server rebooted at 17:49
30th October 2005, at 5:49PM
30th October 2005, at 9:32PM
There has been some intermittent issues on the deepthought server over the past 30 minutes, this matter we believe has now been resolved.
30th October 2005, at 12:38PM
30th October 2005, at 12:38PM
Update at 22:24:
This has now been resolved.
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We are aware that the lothos server has gone offline and are currently running through standard recovery procedure.
More updates to follow.
Please accept our apologies for any inconvenience caused.
23rd October 2005, at 10:07PM
23rd October 2005, at 8:24PM