34SP.com System Status History

bishop.34sp.com upgrade (bishop.34sp.com)

resolved

Description

The upgrade of this server is now in progress.

The upgrade is now complete.

Start Time

2nd December 2005, at 12:06AM

Resolution Time

2nd December 2005, at 12:52AM

diamond.34sp.com upgrade (diamond.34sp.com)

resolved

Description

The upgrade of this server is now in progress.

The upgrade is now complete.

Start Time

2nd December 2005, at 12:05AM

Resolution Time

2nd December 2005, at 12:22AM

Bishop unavailable (bishop.34sp.com)

resolved

Description

This matter is currently resolved, we are monitoring the situation at this time.

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Bishop.34sp.com is currently unavailable. We are investigating at the moment.

Start Time

15th November 2005, at 12:32PM

Resolution Time

15th November 2005, at 12:47PM

Joshua Server (joshua.34sp.com)

resolved

Description

Joshua is now back online.
Please note emails will take up to 24 hours to arrive. These will be held by the senders servers which will attempt to redeliver later today or first thing tomorrow.

Apologies for the loss of service.

This issue has now been resolved at 16:22


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Our engineer is now on site and is running checks on the disk.


Update at 15:53:

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An engineer is now en route to attend to this issue.

Apologies for any inconvenience caused.


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Server rebooted again at 14:09


Server rebooted at 13:18

Start Time

14th November 2005, at 1:18PM

Resolution Time

14th November 2005, at 4:25PM

2 Minute Silence for Remembrance Day

resolved

Description

Our Lines are now back on. Thank you for your patience.
This issue has now been resolved at 11:03
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Our telephone support will not be available from 11.00am - 11.02am UK time as we will be conducting the nationwide 2 Minute silence in remembrance of those who served our country during WWI and WWII.

Apologies for any inconvenience caused.

Start Time

11th November 2005, at 10:50AM

Resolution Time

11th November 2005, at 11:03AM

Power outage. (SAL.34SP.COM)

resolved

Description

This issue has now been resolved at 16:40
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Our shared hosting server SAL is now online.

Any collocated users with concerns please call us on the reseller support number given in your documentation.

Update at 15:23:

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We currently have some power issues at the datacenter.

Our shared server SAL along with some of our collocated servers currently are off-line due to this power failure.

We are currently moving all servers affected to alternative racks to resolve this issue quickly.

Apologies for any inconvenience caused.

Start Time

9th November 2005, at 3:21PM

Resolution Time

9th November 2005, at 4:40PM

Domain registrations delay

resolved

Description

Domain registartion are as normal at present.

This issue has now been resolved at 15:22
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There is currently a delay in registering domain names. Domains affected are any bought yesterday until this morning. The registrar has confirmed domains should be registered in 24 hours.

Apologies for any inconvenience caused.

Start Time

9th November 2005, at 10:08AM

Resolution Time

9th November 2005, at 3:23PM

34SP.com site slowness (34SP.com)

resolved

Description

A failure has occured with one of the servers that hosts www.34SP.com. As a result the site will be loading quite slowly at the moment.

We are looking into restoring services to normal asap.

This has now been resolved

Start Time

7th November 2005, at 9:12PM

Resolution Time

7th November 2005, at 11:04PM

lothos outage (lothos.34sp.com)

resolved

Description

This matter has now been resolved and measures taken to stop a repeat issue

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We are aware of an issue with lothos, and are looking into this now.

Start Time

3rd November 2005, at 2:21PM

Resolution Time

3rd November 2005, at 2:38PM

pris.34sp.com (pris.34sp.com)

resolved

Description

This issue has now been resolved at 16:59
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An engineer is currently on the way to the datacenter

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Server rebooted at 14:08

Start Time

31st October 2005, at 2:08PM

Resolution Time

31st October 2005, at 4:59PM