34SP.com System Status History

intermittent ziggy issue (ziggy.34sp.com)

resolved

Description

This issue has now been resolved at 15:42
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We are aware of an intermittent issue with ziggy, and are working to resolve it as quickly as possible.

Start Time

12th October 2005, at 9:55AM

Resolution Time

12th October 2005, at 1:43PM

twiki outage (twiki.34sp.com)

resolved

Description

This server has now been rebooted, and is working again.

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An engineer is currently on site

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We are aware of a problem with this server.

Start Time

29th September 2005, at 3:58PM

Resolution Time

29th September 2005, at 3:29PM

Reseller Server Upgrades (various)

resolved

Description

The upgrades have now been completed

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The upgrades of server3, server4 and server5 is now underway.

Start Time

29th September 2005, at 12:29AM

Resolution Time

28th September 2005, at 11:03PM

joshua.34sp.com reboot (joshua.34sp.com)

resolved

Description

This issue has now been resolved

Start Time

26th September 2005, at 5:24PM

Resolution Time

29th September 2005, at 2:51PM

Bishop.34sp.com power cycle

resolved

Description

This issue is now resolved.

Start Time

15th September 2005, at 6:21PM

Resolution Time

15th September 2005, at 4:32PM

Phone outage

resolved

Description

This issue has now been resolved

--------------

We are now manning the telephone however we can only offer limited support as we still only have limited access to our systems.
Please only call if no means of emailing is possible.

--------------

Unfortunately due to technical difficulties with our ISP we have no access to our systems at our Manchester Offices. As a result we cannot take calls to our support line.
If you require technical support on your account we advise you email account@34sp.com.
Other staff will be able to answer these emails.

Start Time

15th September 2005, at 1:49PM

Resolution Time

29th September 2005, at 2:53PM

Domain Registrations

resolved

Description

This issue is now resolved.

Start Time

3rd September 2005, at 7:05PM

Resolution Time

3rd September 2005, at 7:51PM

Domain Name Registrations / Amendments

resolved

Description

This issue is now resolved.

Start Time

26th August 2005, at 1:17PM

Resolution Time

2nd September 2005, at 8:26AM

Telephone Support Outage.

resolved

Description

Apologies for any inconvenience caused. This issue has now been resolved

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We are now manning the telephone however we can only offer limited support as we still only have limited access to our systems.
Please only call if no means of emailing is possible.

--------------

Unfortunately due to technical difficulties with our ISP we have no access to our systems at our Manchester Offices. As a result we cannot take calls to our support line.
If you require technical support on your account we advise you email account@34sp.com.
Other staff will be able to answer these emails.

Start Time

25th August 2005, at 2:05PM

Resolution Time

29th September 2005, at 2:50PM

Users unable to login via siteadmin (eddie.34sp.com)

resolved

Description

This issue is now resolved.

Start Time

19th August 2005, at 10:54AM

Resolution Time

19th August 2005, at 8:58AM