34SP.com System Status History

Spam Filtering.

resolved

Description

Spam.34sp.com is currently experiencing intermittent failure issues.

We suspect a faulty processor fan on the server to be causing these outages in periods of high usage (over heating).

Throughout the day you may see periods of temporarily unavailability. When the server fails we are restoring service as soon as possible.

We are also working to move the server to a cooler location and installation of a replacement fan.

We have confirmed that the CPU fan in the spam server has failed. The server has now been moved to a cooler location and a replacement fan is being couriered from our suppliers for installation later today. At this time the server is up and available. Service may prove to be intermittent during the afternoon.

The server is currently down to allow the fan to be replaced. We expect this to last for 15 minutes or so.

The fan has been replaced and is functioning correctly. There should be no further interruptions to the mail filtering service due to this issue.

We would like to apologise for the inconvenience this will have caused to those customers who have been affected.

Start Time

7th February 2005, at 9:42AM

Resolution Time

8th February 2005, at 3:04PM

Mother outage

resolved

Description

Server rebooted at 18:52

Server back online 19:02

Start Time

6th February 2005, at 6:52PM

Resolution Time

6th February 2005, at 7:03PM

sal.34sp.com upgrade (sal.34sp.com)

resolved

Description

Sal is now undergoing its upgrade, so is unavailable at this time.

Sal has completed the upgrade now.

Start Time

4th February 2005, at 10:03AM

Resolution Time

4th February 2005, at 11:36AM

orac.34sp.com upgrade (orac.34sp.com)

resolved

Description

Orac is now undergoing its upgrade, so is unavailable at this time.

Orac has now completed the upgrade.

Start Time

4th February 2005, at 10:02AM

Resolution Time

4th February 2005, at 11:32AM

deepthought.34sp.com upgrade (deepthought.34sp.com)

resolved

Description

Deepthought is now undergoing its upgrade, so is unavailable at this time.

Deepthought's upgrade completed yesterday morning, sorry for the delayed update.

Start Time

3rd February 2005, at 10:07AM

Resolution Time

4th February 2005, at 11:18AM

oversoul.34sp.com upgrade (oversoul.34sp.com)

resolved

Description

Oversoul is now undergoing its upgrade, so is unavailable at this time.

Oversoul's upgrade has now been completed.

Start Time

3rd February 2005, at 10:04AM

Resolution Time

3rd February 2005, at 11:32AM

joshua.34sp.com upgrade (joshua.34sp.com)

resolved

Description

Joshua is now undergoing it's upgrade, so is unavailable at this time.

Joshua's upgrade has now been completed.

Start Time

2nd February 2005, at 10:06AM

Resolution Time

2nd February 2005, at 11:51AM

earth.34sp.com upgrade (earth.34sp.com)

resolved

Description

Earth is now undergoing it's upgrade, so is unavailable at this time.

Earth's upgrade has now been completed.

Start Time

2nd February 2005, at 10:05AM

Resolution Time

2nd February 2005, at 11:22AM

Holly outage

resolved

Description

Holly.34sp.com is currently being rebooted due to a slight error.

We expect the server back online shortly.

Start Time

1st February 2005, at 8:21PM

Resolution Time

1st February 2005, at 8:32PM

holly.34sp.com upgrade (holly.34sp.com)

resolved

Description

The backup of the data on holly.34sp.com is taking longer than expected - it was running overnight and is till running. At this time we plan to upgrade the server when the backup is complete. More information will be posted here as it becomes available.

The backup has now completed, so holly is now being upgraded.

Holly has now been upgraded. We would like to apologise for the upgrade taking longer than originally planned for.

Start Time

1st February 2005, at 10:06AM

Resolution Time

1st February 2005, at 12:59PM