34SP.com System Status History

VPS33 Server (VPS33)

resolved

Description

VPS33 server needs a reboot to apply some critical security updates. Please allow up to 15 minutes downtime for this. Our engineers are monitoring the server closely, all containers will auto-resume once complete.

Start Time

23rd March 2017, at 9:47PM

Resolution Time

23rd March 2017, at 10:01PM

Mercury mail (Professional, Business, WordPress)

resolved

Description

Some of our users have reported intermittent issues with connecting to the incoming and outgoing mail server.

Our engineers have issued a fix which has helped some of our users connect again, but this is still taking some time to implement across the board.

Our sincerest apologies for the meanwhile inconvenience. We will ensure to update this post as soon as we have any more information.

Start Time

23rd March 2017, at 12:16PM

Resolution Time

28th March 2017, at 11:50AM

WordPress Hosting (2,3,4,5,6,7,8,9)

resolved

Description

Engineers are carrying out container reboots after a recent update which requires a restart to take full effect. Containers will normally be offline for a matter of seconds during the reboot.

External monitoring scripts may pick up the reboot and report as an outage.

Start Time

11th March 2017, at 8:56PM

Resolution Time

11th March 2017, at 9:36PM

Prohost33 (Prohost33)

resolved

Description

Prohost33 is being rebooted to apply new security modules. Websites will be unavailable for a few minutes.

Start Time

7th March 2017, at 9:14AM

Resolution Time

7th March 2017, at 9:56AM

Possible network issue (Various)

resolved

Description

We're currently reviewing a possible fault on our core network affecting multiple services. More information to follow.

Start Time

28th February 2017, at 10:50PM

Resolution Time

1st March 2017, at 2:51AM

prohost33 (Prohost33)

resolved

Description

Prohost33 is undergoing a quick reboot to apply some new security patches. Websites will be down for a few minutes on this server. Emails will not be affected.

Start Time

23rd February 2017, at 4:14PM

Resolution Time

23rd February 2017, at 4:56PM

WordPress Hosting (All WordPress hosting servers)

resolved

Description

As part of the PHP7 migration process, we are restarting all WordPress hosting containers. Expected downtime for each container will be negligible. We will be monitoring all sites during this period.

Start Time

21st February 2017, at 2:21PM

Resolution Time

21st February 2017, at 3:43PM

WordPress Hosting (2,3,4,5,6,7,8,9)

resolved

Description

We are currently removing the staging Chroots, put in place to test PHP7. This may mean both your staging and main site will for a second be unresponsive as PHP-FPM is reloaded with PHP7 on the main site.

This process is being monitored by engineers to make sure it goes smoothly.

Start Time

20th February 2017, at 3:15PM

Resolution Time

20th February 2017, at 5:11PM

Businesshost Hosting (businesshost9)

resolved

Description

This server is being rebooted in order for the memory to be upgraded.

Estimated downtime is 15 minutes.

Start Time

16th February 2017, at 8:38AM

Resolution Time

16th February 2017, at 8:45AM

Business Hosting (businesshost8)

resolved

Description

This server is being rebooted in order for the memory to be upgraded. Estimated downtime is 15 minutes.

Start Time

16th February 2017, at 8:25AM

Resolution Time

16th February 2017, at 8:37AM