Buttons such as the FTP lock, staging functions and login buttons are currently unavailable. Engineers are working to resolve this as soon as possible. Apologies for any inconvenience caused.
15th December 2016, at 5:11PM
16th December 2016, at 11:00AM
We're going to reboot prohost19 to apply a new security kernel. Websites on this server will be unavailable for around 5 minutes.
9th December 2016, at 8:59AM
9th December 2016, at 9:10AM
We're going to reboot prohost32 now to apply a new Linux kernel. Websites on Prohost32 will not be available over the next 5 minutes.
8th December 2016, at 2:48PM
8th December 2016, at 3:15PM
We're currently reviewing a fault affecting our phone system, both inbound and outbound calls are currently offline.
29th November 2016, at 6:05PM
30th November 2016, at 9:01AM
We are currently investigating in to issues affecting all services on our legacy reseller server, server14.xenserve.com.
We will post updates as we know more.
28th November 2016, at 8:30AM
29th November 2016, at 9:21AM
A currently running update, is building with an error in the my.cnf file for MariaDB resulting in MariaDB failing to restart. The issue was identified immediately, and Engineers have put a fix in place as a separate update. However there is a small delay between these updates causing a few minutes downtime.
22nd November 2016, at 3:09PM
22nd November 2016, at 4:00PM
There will be a 15 minute period where users on the older atmail service will not be able to connect to email. This is due to emergency maintenance. We will resolve this status when the mail system is back online. Apologies for any inconvenience caused.
21st November 2016, at 7:23PM
21st November 2016, at 7:30PM
We need to reboot a range of our Prohost servers for essential security patches to be applied. As we expect a short downtime for this, we will make a start on this soon. Please allow up to 5 minutes downtime for your website if on a pro host server. Emails will not be affected.
4th November 2016, at 2:50PM
4th November 2016, at 4:05PM
A reboot on our Reseller servers is required to allow security kernel patches to be applied. This will result in brief period of downtime for sites on each host.
3rd November 2016, at 11:49PM
4th November 2016, at 12:18AM
Some sites on WordPressVPS7 are currently unavailable, engineers are investigating.
3rd November 2016, at 12:24PM
3rd November 2016, at 12:47PM