34SP.com System Status History

Atmail email service (atmail)

resolved

Description

There will be a 15 minute period where users on the older atmail service will not be able to connect to email. This is due to emergency maintenance. We will resolve this status when the mail system is back online. Apologies for any inconvenience caused.

Start Time

21st November 2016, at 7:23PM

Resolution Time

21st November 2016, at 7:30PM

Professional Hosting (Prohost23 to Prohost37)

resolved

Description

We need to reboot a range of our Prohost servers for essential security patches to be applied. As we expect a short downtime for this, we will make a start on this soon. Please allow up to 5 minutes downtime for your website if on a pro host server. Emails will not be affected.

Start Time

4th November 2016, at 2:50PM

Resolution Time

4th November 2016, at 4:05PM

Reseller Hosting (Resellervps hosts)

resolved

Description

A reboot on our Reseller servers is required to allow security kernel patches to be applied. This will result in brief period of downtime for sites on each host.

Start Time

3rd November 2016, at 11:49PM

Resolution Time

4th November 2016, at 12:18AM

Network Connectivity issues (WordPressVPS7)

resolved

Description

Some sites on WordPressVPS7 are currently unavailable, engineers are investigating.

Start Time

3rd November 2016, at 12:24PM

Resolution Time

3rd November 2016, at 12:47PM

VPS Server Hosting (VPS26)

resolved

Description

VPS26 went down for a security update and has not come back on-line since. Our engineers are investigating into this.

Start Time

3rd November 2016, at 1:53AM

Resolution Time

3rd November 2016, at 11:17AM

VPS Server Hosting (VPS26, VPS28, VPS29, VPS30, VPS31, VPS32, VPS33)

resolved

Description

A reboot on some of our VPS servers is required to allow security kernel patches to be applied. This will result in brief period of downtime for sites on each host.

Start Time

3rd November 2016, at 12:34AM

Resolution Time

3rd November 2016, at 1:52AM

VPS23,VPS24,VPS25,VPS27 (VPS23,VPS24,VPS25,VPS27)

resolved

Description

A reboot on some of our VPS servers is required to allow security kernel patches to be applied. This will result in brief period of downtime for sites on each host.

Start Time

2nd November 2016, at 11:33PM

Resolution Time

3rd November 2016, at 12:38AM

Professional Hosting (Prohost34)

resolved

Description

Prohost34 has had trouble running the correct secured kernel for the operating system. We're going to look into and hopefully correct this. A reboot or two will be required. Please allow 10-15 minutes of downtime for websites. Email service will be unaffected.

Start Time

2nd November 2016, at 10:13AM

Resolution Time

2nd November 2016, at 11:29AM

WordPress VPS Maintenance (WordPressVPS2,3,4,5,6,7)

resolved

Description

WordPress VPS hosts will be rebooted from 11.30PM tonight (1st November) to allow security kernel patches to be applied. This will result in brief period of downtime for sites on each host.

Start Time

1st November 2016, at 3:42PM

Resolution Time

2nd November 2016, at 2:38AM

Unresponsive sites on WordPress Hosting (WordPressVPS2)

resolved

Description

A single host node is having issues resulting in some sites being unavailable, the node is being rebooted and engineers are investigating.

Start Time

1st November 2016, at 10:46AM

Resolution Time

1st November 2016, at 12:59PM