We need to reboot a range of our Prohost servers for essential security patches to be applied. As we expect a short downtime for this, we will make a start on this soon. Please allow up to 5 minutes downtime for your website if on a pro host server. Emails will not be affected.
31st October 2016, at 2:44PM
31st October 2016, at 5:06PM
A reboot is required to apply some essential security patches. Email service will be unaffected. Websites will be back on-line as soon as the maintenance is complete.
29th October 2016, at 11:18PM
29th October 2016, at 11:26PM
Prohost16 websites are currently loading really slowly or appear unresponsive. Our engineers are looking into this and hope to resolve ASAP. Email services are not affected.
25th October 2016, at 10:56AM
25th October 2016, at 12:41PM
We are currently investigating in to issues affecting our Mercury email array preventing collection of email. Please accept our apologies for any inconvenience caused during this outage. We will continue to post as and when we receive updates from our engineers.
20th October 2016, at 8:52AM
20th October 2016, at 9:02AM
Server 21 is currently reporting no power. We have an engineer en route to the data centre and will update once they have arrived on site.
18th October 2016, at 10:20AM
18th October 2016, at 10:40AM
In preparation for Business Hosting hardware updates - we are going to move businesshost4 websites to a slightly faster server. Over the next 24 hours, your site may go off-line for a minute or two* whilst a full off-line backup is taken. This downtime will only occur once when this takes place. For any questions or issues, please contact support.
*Some large containers (High disk space ones) may have the one-time off-line backup lasting 5-10 minutes.
6th October 2016, at 3:25PM
7th October 2016, at 9:49AM
This server is presently down. This will affected all hosted services on this domain which will be primarily www. Email should be unaffacted as email is hosted via the Atmail or Mercury clusters.
Our on call engineering team are now reviewing this issue.
23rd September 2016, at 11:35PM
24th September 2016, at 1:33AM
Due to staff sickness, please be advised that our support team will operating under restricted hours this weekend, Saturday 17th and Sunday 18th September. Our team will be available to assist you from 1pm to 5pm BST on both days - normal operating hours will resume at 8am on Monday morning.
16th September 2016, at 5:05PM
16th September 2016, at 4:05PM
We are currently investigating in to some issues affecting the networking on one of our business hosting servers. Our engineers have been raised and are working on the issue at hand. We will post more information once we receive feedback from our engineers.
8th September 2016, at 8:35PM
8th September 2016, at 8:10PM
We're going to improve the hardware on businesshost3 server. In preparation for this, we're going to be doing some maintenance on the server and taking some further backups to our regular overnight ones. Over the next 24 hours, your site may go off-line for a minute or two* whilst a full off-line backup is taken. This downtime will only occur once when this takes place. For any questions or issues, please contact support.
*Some large containers (High disk space ones) may have the one-time off-line backup lasting 5-10 minutes.
8th September 2016, at 4:46PM
9th September 2016, at 4:22PM