34SP.com System Status History

deepthought.34sp.com (deepthought.34sp.com)

resolved

Description

Customers may be experiencing long delays receiving or redirecting email.
Our engineers are working to resolve this as soon as possible.
We apologies for any inconvenience caused.

We believe the problem has now been corrected and mail should be working normally through deepthought.

Start Time

7th July 2004, at 12:00AM

Resolution Time

8th July 2004, at 1:40PM

hal.34sp.com unavailable (hal.34sp.com)

resolved

Description

Hal has experienced an error and is currently unavailable. We have an engineer en route to fix this and will update here as soon as we have further news.

It seems that the filesystem has become currupt on hal. Our engineer is currently repairing this and will have the server available again as soon as this is complete.

This has now been fixed.

Start Time

7th July 2004, at 12:00AM

Resolution Time

7th July 2004, at 12:09PM

hal upgrade (hal.34sp.com)

resolved

Description

Hal is currently unavailable due to it's upgrade. We will keep this page updated with any progress.

The first stage of this, to correct the problem which has caused the delay, has been completed. Sites on hal are now available again whilst we prepare for the upgrade itself.

The upgrade has been postponed until Thursday 8th July. Hal users have been mailed about this.

Hal has now been upgraded to Plesk 6 and is at the same level as all our servers. Our thanks to hal users for their patience during this delay.

Start Time

1st July 2004, at 12:00AM

Resolution Time

8th July 2004, at 9:42AM

hal.34sp.com - Server Down (hal.34sp.com)

resolved

Description

Customers may be experiencing slow browsing and email.
Our engineers are working to resolve this as soon as possible.
We apologies for any inconvenience caused.

Sadly this has occured again but not the same cause. We are working as hard as we can to reolve this issue.

Start Time

16th June 2004, at 12:00AM

Resolution Time

7th July 2004, at 11:45AM

Hal server reboot (Hal)

resolved

Description

Server rebooted at 18:32.

The server is back on line at 18:44.

Times are BST.

Start Time

15th June 2004, at 12:00AM

Resolution Time

15th June 2004, at 4:46PM

hal.34sp.com / holly.34sp.com (hal.34sp.com/holly.34sp.com)

resolved

Description

We are currently aware of spam attacks on these servers which are causing a degraded mail service.
We are still working to resolve this issue and apologise for any inconvenience caused.

The situation on both of these servers has been resolved.

Start Time

8th June 2004, at 12:00AM

Resolution Time

9th June 2004, at 8:47AM

joshua.34sp.com unavailable (joshua.34sp.com)

resolved

Description

This server has become unavailable. We are working to correct this problem as quickly as possible.

joshua.34sp.com is now available again. We would like to apologise for this outage.

Start Time

4th June 2004, at 12:00AM

Resolution Time

4th June 2004, at 8:54AM

oversoul.34sp.com web server (oversoul.34sp.com)

resolved

Description

Customers may have experienced errors connecting to their sites this morning.

Our engineers have now fixed the problem

Start Time

26th May 2004, at 12:00AM

Resolution Time

26th May 2004, at 7:59AM

holly.34sp.com unavailable (holly.34sp.com)

resolved

Description

Customers may have experienced errors connecting to their sites this morning.

Our engineers have now fixed the problem

Start Time

24th May 2004, at 12:00AM

Resolution Time

26th May 2004, at 7:59AM