Update at 19:00:05(BST): The issue has now been resolved with this server.Update at 18:59:33(BST): Phones are back online folks!
We are presently investigating a fault affected our phone lines.
Please note support staff are working, and indeed, are so 24/7 for the next few days.
6th August 2013, at 6:19PM
6th August 2013, at 6:00PM
Update at 10:14:34(BST): The issue has now been resolved with this server.Engineers have located and fixed the network issue.
There's currently an issue with the network to server22. Our engineers are urgently tracing this and hope to have it resolved and online shortly.
We apologise for the inconvenience caused.
1st August 2013, at 9:59AM
1st August 2013, at 9:14AM
Update at 01:52:28(BST): The issue has now been resolved with this server.We are investigating a general issue causing slow down on our network right now.
23rd July 2013, at 1:42AM
23rd July 2013, at 12:52AM
Update at 13:33:44(BST): The server has come back up following the disk check and is now serving sites as normal.
Update at 12:52:45(BST), 22nd July: The server has been issued a reboot from our engineers. They are currently checking the logs and kernel version on the server to increase it's stability. The server is currently undergoing a disk check from the reboot and we expect it to come back online shortly.
We apologise for the inconvenience caused.
Update at 13:11:13(BST): The issue has now been resolved with this server.A new kernel has been installed. The disk check completed okay and no errors were found. All services have been up and running great for the last hour. Apologies for any inconvenience caused.
Our engineers are currently investigating an issue with Server19, the server is undergoing a reboot and disk check. Once it's back online the engineers will be looking for the cause of the issue.
We apologise for the inconvenience caused.
19th July 2013, at 11:38AM
22nd July 2013, at 12:33PM
Update at 09:56:34(BST): The issue has now been resolved with this server.The server came back online around 9:00am and all business hosting accounts were back online by 9:30am. Our engineers have located the source of the issue and have issued a fix to prevent this happening in future. 34SP.com apologise for any inconvenience caused.
We are currently experiencing issues with our business hosting server, businesshost2.
The server is currently powered up but not responding to website requests, our engineers are investigating in to this at present and we hope to have service back again shortly.
We apologies for inconvenience caused and give our assurances we are doing everything we can to get things back to normal as quickly as possible.
17th July 2013, at 8:26AM
17th July 2013, at 8:56AM
Update at 15:47:22(BST): The issue has now been resolved with this server.Phone support is now back online.
Phone support will be unavailable for approximately 30 minutes from 15.30 -> 16.00 today for staff training. We apologise for any inconvenience caused.
12th July 2013, at 3:27PM
12th July 2013, at 2:47PM
Update at 13:34:20(BST): This issue is now being marked as resolved.
10th July 2013, at 7:09AM
10th July 2013, at 12:34PM
Update at 22:46:06(BST): Upgrade now complete and all Atmail email back online.
Update at 22:37:06(BST): The upgrade has now begun.
Update at 22:29:21(BST): In a short while Atmail hosted email will go offline, so we can continue with our system upgrades to the platform. This will increase capacity for all users.
The upgrade will begin in approximately 10 minutes and will take between 10-15 minutes.
4th July 2013, at 10:29PM
4th July 2013, at 9:46PM
Update at 23:13:44(BST): The issue has now been resolved with this server.Upgrade now complete and all Atmail email back online.
Update at 23:05:38(BST): The upgrade has now begun.
In a short while Atmail hosted email will go offline, so we can continue with our system upgrades to the platform. This will increase capacity for all users.
The upgrade will begin in approximately 10 minutes and will take between 10-15 minutes.
1st July 2013, at 11:02PM
1st July 2013, at 10:13PM
Update at 21:08:45(BST): The issue has now been resolved with this server.This issue has now been corrected.
We are presently looking at an issue on our network affecting availability of several servers.
1st July 2013, at 9:02PM
1st July 2013, at 8:08PM