34SP.com System Status History

Professional Hosting (prohost35)

resolved

Description

Essential security maintenance will be taking place this evening starting at 11pm, which will require rebooting of underlying hardware. This will result in sites being unavailable for a short period of time during this maintenance.

Start Time

16th January 2018, at 8:20PM

Resolution Time

16th January 2018, at 11:12PM

Business Hosting, Reseller Hosting, VPS Hosting (businesshost1-3,7-10; resellervps1-9; vps23-33)

resolved

Description

Essential security maintenance will be taking place this evening starting at 11pm, which will require rebooting of underlying hardware. This will result in sites being unavailable for a short period of time during this maintenance.

Start Time

8th January 2018, at 10:58AM

Resolution Time

8th January 2018, at 11:44PM

WordPress Hosting (WordPressVPS2-13)

resolved

Description

Essential security maintenance will be taking place this evening starting at 9pm, which will require rebooting of underlying hardware. This will result in sites being unavailable for a short period of time during this maintenance.

Start Time

7th January 2018, at 8:07AM

Resolution Time

8th January 2018, at 12:15AM

Phones

resolved

Description

Due to technical issues there will be no phoneline support as off today. All should resume as normal tomorrow.

Start Time

30th December 2017, at 9:22AM

Resolution Time

30th December 2017, at 4:59PM

Phones (None)

resolved

Description

Due to some Technical issues on our end, phone support will temporarily be down until tomorrow. Apologies for any inconveniences this causes. For any urgent issues please email support@34sp.com

Start Time

23rd December 2017, at 10:03AM

Resolution Time

23rd December 2017, at 11:31PM

Networking

resolved

Description

We have intermittent networking issues, affecting multiple services. Engineers are currently investigating the cause.

Start Time

4th December 2017, at 9:34AM

Resolution Time

4th December 2017, at 9:43AM

Telephone Support (none)

resolved

Description

Our telephone provider are currently experiencing bandwidth issues resulting in poor call quality and connection drops. Phone support is therefore temporarily unavailable. Please either email your enquiries to support@34sp.com or use our contact form at https://www.34sp.com/contact

Start Time

22nd November 2017, at 12:10PM

Resolution Time

30th November 2017, at 12:56PM

DDoS attack being monitored

resolved

Description

We're currently seeing an attack against a server on our network. We're now working to mitigate the effect on other users, but please note you may see intermittent slowed service while we attend to this.

Start Time

19th November 2017, at 6:18PM

Resolution Time

21st November 2017, at 12:50PM

phones (n/a)

resolved

Description

Please be aware that we're seeing intermittent drop outs with our phone system this afternoon. At this point in time, it would be advisable to send your requests via email to support@34sp.com

Start Time

17th November 2017, at 4:58PM

Resolution Time

19th November 2017, at 6:15PM

Phone support

resolved

Description

We are currently having issues receiving incoming phone calls;

If you require support, please raise a support ticket through our customer control panel and we will respond as soon as possible.

Start Time

10th November 2017, at 2:46PM

Resolution Time

10th November 2017, at 3:00PM