Essential security maintenance will be taking place this evening starting at 9pm, which will require rebooting of underlying hardware. This will result in sites being unavailable for a short period of time during this maintenance.
7th January 2018, at 8:07AM
8th January 2018, at 12:15AM
Due to technical issues there will be no phoneline support as off today. All should resume as normal tomorrow.
30th December 2017, at 9:22AM
30th December 2017, at 4:59PM
Due to some Technical issues on our end, phone support will temporarily be down until tomorrow. Apologies for any inconveniences this causes. For any urgent issues please email support@34sp.com
23rd December 2017, at 10:03AM
23rd December 2017, at 11:31PM
We have intermittent networking issues, affecting multiple services. Engineers are currently investigating the cause.
4th December 2017, at 9:34AM
4th December 2017, at 9:43AM
Our telephone provider are currently experiencing bandwidth issues resulting in poor call quality and connection drops. Phone support is therefore temporarily unavailable. Please either email your enquiries to support@34sp.com or use our contact form at https://www.34sp.com/contact
22nd November 2017, at 12:10PM
30th November 2017, at 12:56PM
We're currently seeing an attack against a server on our network. We're now working to mitigate the effect on other users, but please note you may see intermittent slowed service while we attend to this.
19th November 2017, at 6:18PM
21st November 2017, at 12:50PM
Please be aware that we're seeing intermittent drop outs with our phone system this afternoon. At this point in time, it would be advisable to send your requests via email to support@34sp.com
17th November 2017, at 4:58PM
19th November 2017, at 6:15PM
We are currently having issues receiving incoming phone calls;
If you require support, please raise a support ticket through our customer control panel and we will respond as soon as possible.
10th November 2017, at 2:46PM
10th November 2017, at 3:00PM
Servers VPS29,30,31 and 32 will be rebooted later tonight (Between 10:30pm-11:30pm GMT) for security updates. Any containers on the server will be suspended whilst the reboot takes place. It can take 15-20 minutes for everything to come back up after. Our engineers will be closely monitoring this. Apologies for any inconvenience this may cause - please do contact support if there's any questions.
12th October 2017, at 11:19AM
12th October 2017, at 10:14PM
Servers VPS24,25,26,27 and 28 will be rebooted later tonight (some time after 10pm GMT) for security updates. Any containers on the server will be suspended whilst the reboot takes place. It can take 15-20 minutes for everything to come back up after. Our engineers will be closely monitoring this. Apologies for any inconvenience this may cause - please do contact support if there's any questions.
5th October 2017, at 2:41PM
5th October 2017, at 9:51PM