Engineers are investigating an issue affecting all websites hosted on WordPressVPS28. Further details will be added as they become available.
4th February 2025, at 10:22AM
6th February 2025, at 9:14AM
We are aware that one of our WordPress servers was unresponsive for a short time this morning. The issue has been found and rectified and sites are starting to come back online.
13th September 2024, at 10:33AM
4th February 2025, at 10:16AM
We are currently working to mitigate an attack against our DNS servers. This will be intermittently affecting all 34SP.com services.
12th June 2024, at 2:35PM
17th June 2024, at 7:47AM
Engineers are currently investigating a database connectivity issue across our Mercury email service. Users are reporting that mail.34sp.com access has been affected.
26th April 2024, at 5:03PM
6th June 2024, at 9:44AM
We are performing some emergency maintenance on our phone support systems and they are currently unavailable. We expect this to last for less than an hour. During this time, our support service is still available by email. Please contact us via support@34sp.com
9th February 2024, at 2:14PM
13th February 2024, at 11:55AM
We will be performing scheduled maintenance on our internal database servers on 14/11/23 between 05:00 and 06:00.
The 34SP.com website and the customer control panel at https://account.34sp.com will be unavailable during this time.
No customer sites or services will be affected.
13th November 2023, at 4:42PM
14th November 2023, at 6:01AM
ResellerVPS 4 is currently offline. Engineers are investigating the cause now.
24th October 2023, at 10:20AM
24th October 2023, at 9:42AM
We're currently reviewing an attack against a server on our network. As we're receiving a flood of inbound traffic, some parts of our network and services are currently slowed. Sites on the specific sever in question may be down entirely.
11th October 2023, at 10:39PM
20th October 2023, at 11:52AM
Engineers are currently investigating a database connectivity issue across our Mercury email service. Users are reporting that mail.34sp.com access has been affected.
20th September 2023, at 8:38AM
20th September 2023, at 9:43AM
We are aware of an issue on new professional and reseller hosting accounts which may be causing file access to be slow or intermittent.
We are running a repair operation on the affected file system but do not currently have a completion estimate for this operation.
8th July 2023, at 6:07PM
14th July 2023, at 7:33AM