We are investigating an issue that is affecting some Reseller and Professional Hosting accounts. Services have been restarted and containers are currently coming back online.
8th August 2026, at 10:13AM
8th August 2026, at 4:31PM
Our domain search is partially unavailable for unique TLDs, outside of the standard .co.uk, .uk, .com, .net and .org.
Our engineers are working to resolve this as soon as possible.
29th July 2026, at 11:49AM
3rd August 2026, at 10:04AM
We are aware of a network issue currently affecting access to all services. Engineers are investigating and we will post an update here when we have further information to share.
7th July 2026, at 4:29PM
7th July 2026, at 3:40PM
We are aware of an issue on our professional and reseller hosting and we have engineers actively looking at this. We will update when we have more information about the cause and the resolution.
6th June 2026, at 9:14AM
6th June 2026, at 6:18PM
A DDoS attack is currently affecting sites hosted on professional and reseller hosting platforms. This is causing degraded performance and service availability for affected services. Engineers are attempting to mitigate this issue.
23rd May 2026, at 4:15PM
23rd May 2026, at 6:52PM
Scheduled maintenance will take place from 6am tomorrow morning (21st May).
This is to apply security updates to the WordPress servers.
Estimated completion time is 8am.
20th May 2026, at 12:43PM
21st May 2026, at 6:49AM
Some of our WordPress hosting servers will be restarted to apply important updates. Any WordPress hosting websites that reside on these servers will be down while the server reboots.
30th April 2026, at 7:39AM
30th April 2026, at 12:40PM
The server is going to be restarted to address a network issue.
20th March 2026, at 10:41AM
20th March 2026, at 1:04PM
Engineers are investigating an issue affecting website availability on our newer cluster hosting platform. Email is unaffected. Further information to follow as the situation becomes clearer.
20th February 2026, at 10:37AM
20th March 2026, at 10:43AM
Engineers are currently investigating a database connectivity issue across our Mercury email service. Users are reporting that mail.34sp.com access has been affected.
13th February 2026, at 8:24AM
13th February 2026, at 9:03AM