Around 3.00 p.m. today we started to see instability on our new cluster hosting platform. This is the platform that serves our latest Reseller and Professional Hosting accounts. Some websites on this platform may be experiencing intermittent availability. Our engineering team are reviewing the cause of this fault and are currently working to restore stability to the platform.
28th April 2023, at 6:45PM
10th May 2023, at 7:55AM
This server has experienced a filesystem corruption, around 2.40 p.m. We are working to to repair the and restore services. Web services may be currently unavailable for users of this server.
28th April 2023, at 6:42PM
10th May 2023, at 7:55AM
We're currently experiencing a high level of traffic targeted at our email service. We are working to mitigate this traffic but in the meantime you may have some difficulty in accessing your email.
No email will be lost during this issue and you will be able to see it all once the problem has been corrected.
17th January 2023, at 10:30AM
27th January 2023, at 8:33AM
Scheduled server maintenance.
4th October 2022, at 9:59PM
4th October 2022, at 9:23PM
Engineers are currently investigating an issue on WordPressVPS28. A server reboot is currently being issued and we aim to post further detail as it becomes available.
21st September 2022, at 9:53AM
21st September 2022, at 3:00PM
Engineers have been alerted to an issue regarding WordPressvps15 that would have prevented websites from loading. They have identified the problem and in the process of bringing services back online.
13th September 2022, at 2:49PM
13th September 2022, at 2:11PM
Engineers are currently dealing with a switch failure affected a number of servers.
An update will be posted once we have diagnosed the source of the fault.
3rd August 2022, at 7:12PM
3rd August 2022, at 9:18PM
We are aware that WordPressVPS13 is unresponsive and we are working to bring this back online.
25th April 2022, at 8:34AM
28th April 2022, at 11:02AM
We're currently investigating isolated reports of access issues to a variety of services on our network. Engineers have been raised to review this.
3rd November 2021, at 9:03PM
8th November 2021, at 2:15PM
A recent change to the Let's Encrypt root certificate (so not something we control) has had a knock on effect in the control panel at account.34sp.com making some areas of this display a fatal error. Developers are working on a temporary fix to make this accessible again.
30th September 2021, at 4:21PM
1st October 2021, at 9:04AM