Engineers are currently investigating high loads on prohost32 that is making websites on this server become unavailable. It appears as though security software on this server may be causing unexpectedly heavy loads.
1st November 2019, at 9:59AM
1st November 2019, at 10:55AM
We have been receiving reports over the last few minutes of sites across multiple platforms and servers reported as being either unavailable or sporadic. Mail also appears to be affected. Engineers are currently investigating.
24th September 2019, at 10:48AM
24th September 2019, at 10:07AM
Maintainance from 10PM BST 18th September.
We will be doing routine maintenance on some WordPress Hosting host hardware that will involve a reboot. Sites will be going offline for a very short period while the reboot occurs.
We intend to keep disruption to a minimum, unfortunately, we can't give a specific time an individual site will be offline.
18th September 2019, at 8:49AM
18th September 2019, at 10:24PM
Mail services are being reported as being unresponsive at the moment. Engineers have issued a service restart for mail.34sp.com. Please bear with us whilst we investigate the cause and potential resolution.
2nd September 2019, at 11:12AM
6th September 2019, at 1:01PM
We are currently investigating an issue with our WHOIS lookup server. New domain registration services are currently unavailable due to this.
8th August 2019, at 9:07AM
12th August 2019, at 8:27AM
We are currently having issues with our support ticketing system, that is affecting both email and tickets raised through the Client Control Panel. Engineers are currently repairing the system.
Our support team are still available via telephone 0161 987 3434
5th August 2019, at 8:41AM
8th August 2019, at 8:09AM
We're currently reviewing a fault affecting the Tank4 storage system, that stores email for a number of users. The system is currently offline and not responding to remote access. Engineers are currently assessing the fault.
This will impact email access but not affect any web services.
20th July 2019, at 6:09PM
24th July 2019, at 3:21PM
All virtual servers on VPS30.34sp.com are currently being migrated to VPS29.34sp.com. There will be a short period of downtime whilst we start up the servers on the new host.
10th July 2019, at 9:30AM
10th July 2019, at 2:04PM
We started to receive reports in the last few minutes from a number of users saying that they are unable to access mail services either via their email program or directly on https://mail.34sp.com Engineers have launched an investigation and we will report back once we have further information.
3rd July 2019, at 2:48PM
4th July 2019, at 10:10AM
We are currently seeing a large influx of traffic which may be affecting connectivity to our network across some transit providers.
Engineers are putting measures in place to mitigate this traffic.
11th May 2019, at 7:53PM
11th May 2019, at 7:39PM