34SP.com System Status History

Description

17:32:00 (BST) October 06, 2009

This issue is now resolved. Again thank you for your patience during this loss of service.

The server suffered a lock up and our engineers are monitoring the system to try and find out the cause.

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16:15:25 (BST) October 06, 2009- Our engineer is now working on the server and we hope to have it on line as soon as is possible.

Apologies for any inconvenience caused.

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An issue was identified with the server1.xenserve.com server at 14:41:25 (BST) October 06, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

6th October 2009, at 2:41PM

Description

21:28 All services restored

21:16: We are presently investigating a fault with www services on this machine.

Start Time

1st October 2009, at 9:23PM

Description

The services are now all back online

Our engineers are currently monitoring this service

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Our engineers are working on this issue now.

Apologies for any inconvenience caused

Start Time

30th September 2009, at 2:39PM

Description

Due to technical issues, phone support will be unavailable for the last 2 and a half hours of our day today.

Email and live chat support are still available as standard. Apologies for any inconvenience caused.

Start Time

28th September 2009, at 6:19PM

Description

Update at 04:58:28 (BST) : The issue has now been resolved with this server.

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An issue was identified with the server at 04:52:47 (BST) September 25, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

25th September 2009, at 4:52AM

Description

We are aware of the issue affecting customers hosted upon VPS11 and are currently investigating the cause.

Start Time

23rd September 2009, at 10:24AM

Description

Update at 22:15:03 (BST) : The issue has now been resolved with this server.

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We are currently looking into an issue with this server

Start Time

22nd September 2009, at 10:07PM

Description

Update at 12:16:13 (BST) : The issue has now been resolved with this server.

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There is an issue with the php PCRE functions currently on this server, we are working on this and hope to have this back online fully shortly.

Start Time

10th September 2009, at 12:13PM

Description

Update at 09:06:01 (BST) : The issue has now been resolved with this server.

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We are currently looking into an issue affecting this server.

Start Time

10th September 2009, at 8:40AM

Description

We are aware of the problems with the server6 reseller server and engineers are currently attending.

Apologies that this post was not marked as resolved last night - the issue was corrected about 15 minutes after this post was created.

Start Time

9th September 2009, at 10:10PM