This has now been confirmed resolved.
Apologies for any inconvenience caused.
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Our engineers are looking at an issue affecting some users on the Professional hosting service.
We hope to resolve this issue as soon as possible.
Apologies for any inconvenience caused.
7th October 2009, at 4:28PM
7th October 2009, at 3:11PM
17:32:00 (BST) October 06, 2009
This issue is now resolved. Again thank you for your patience during this loss of service.
The server suffered a lock up and our engineers are monitoring the system to try and find out the cause.
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16:15:25 (BST) October 06, 2009- Our engineer is now working on the server and we hope to have it on line as soon as is possible.
Apologies for any inconvenience caused.
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An issue was identified with the server1.xenserve.com server at 14:41:25 (BST) October 06, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.
6th October 2009, at 2:41PM
6th October 2009, at 3:35PM
21:28 All services restored
21:16: We are presently investigating a fault with www services on this machine.
1st October 2009, at 9:23PM
1st October 2009, at 7:46PM
The services are now all back online
Our engineers are currently monitoring this service
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Our engineers are working on this issue now.
Apologies for any inconvenience caused
30th September 2009, at 2:39PM
30th September 2009, at 1:04PM
Due to technical issues, phone support will be unavailable for the last 2 and a half hours of our day today.
Email and live chat support are still available as standard. Apologies for any inconvenience caused.
28th September 2009, at 6:19PM
30th September 2009, at 12:36PM
Update at 04:58:28 (BST) : The issue has now been resolved with this server.
25th September 2009, at 4:52AM
25th September 2009, at 3:58AM
We are aware of the issue affecting customers hosted upon VPS11 and are currently investigating the cause.
23rd September 2009, at 10:24AM
23rd September 2009, at 9:56AM
Update at 22:15:03 (BST) : The issue has now been resolved with this server.
22nd September 2009, at 10:07PM
22nd September 2009, at 9:15PM
Update at 12:16:13 (BST) : The issue has now been resolved with this server.
10th September 2009, at 12:13PM
10th September 2009, at 11:16AM
Update at 09:06:01 (BST) : The issue has now been resolved with this server.
10th September 2009, at 8:40AM
10th September 2009, at 8:06AM