34SP.com System Status History

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resolved

Description

Resolved and Updated

Start Time

4th September 2009, at 1:39PM

Resolution Time

4th September 2009, at 11:41AM

business1 Unavailable (business1)

resolved

Description

This has now been resolved.

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The server is currently being worked on by our engineers. Apologies for any inconvenience caused. This issue has now been resolved at 09:57
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Start Time

3rd September 2009, at 7:09PM

Resolution Time

4th September 2009, at 7:59AM

business1 Unavailable (business1)

resolved

Description

[UPDATE 17:22 BST] The server is now back online and our engineers are now investigating the cause and solution.


[UPDATE 17:19 BST] This server has experienced some issues again and our engineers are looking at this now.

Apologies for any inconvenience caused.

[UPDATE 16:54: BST] The issue has now been resolved with this server.

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The server is currently being worked on by our engineers. Apologies for any inconvenience caused.

Start Time

3rd September 2009, at 4:44PM

Resolution Time

3rd September 2009, at 3:23PM

Prohost2.34sp.com (prohost2.34sp.com)

resolved

Description

3rd September 2009

14.28 This issue has now been corrected.
Apologies for any inconvenience caused.

14:00 Prohost2.34sp.com is presently offline. We are looking into the issue affecting this system.

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2nd September 2009

22:00 This issue has now been corrected

21:20 Prohost2.34sp.com is presently offline. We are looking into the issue affecting this system.

Start Time

2nd September 2009, at 9:51PM

Resolution Time

3rd September 2009, at 12:28PM

Emergency Maintenance

resolved

Description

Maintenance is now complete.

Apologies for any inconvenience caused.

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We are currently repairing the database and the site and logins to it will be available as soon as possible.

Again thank you for your patience.
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Our website is currently offline and our engineers are working on this at present.
Apologies for any inconvenience caused.

Start Time

1st September 2009, at 6:45PM

Resolution Time

1st September 2009, at 5:10PM

colosuss.34sp.com Unavailable (colosuss.34sp.com)

resolved

Description


Update at 07:47:24 (BST) : The issue has now been resolved with this server.




This server is currently offline, it is expected to be back within the next 20minutes

Start Time

1st September 2009, at 7:37AM

Resolution Time

1st September 2009, at 6:47AM

34sp.com Unavailable (34sp.com)

resolved

Description


Update at 21:21:43 (BST) : The issue has now been resolved with this server.




We are currently undertaking some maintenance tasks - this is expected to take upto 2hrs to complete

Start Time

30th August 2009, at 8:59PM

Resolution Time

30th August 2009, at 8:21PM

MySQL Issues (ProHost1)

resolved

Description

MySQL IssuesUpdate at 08:43:

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The engineer is currently looking to rectify the issue.This issue has now been resolved at 08:56
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Services restarted and are back to normal. We apologise for any inconvenience this may have caused.

Start Time

28th August 2009, at 8:14AM

Resolution Time

28th August 2009, at 6:57AM

Server10 Unavailable (Server10)

resolved

Description


Update at 15:59:38 (BST) : The issue has now been resolved with this server.




We are aware of the current slow-downs with server10 and engineers are attending to the issue.

Start Time

26th August 2009, at 3:50PM

Resolution Time

26th August 2009, at 2:59PM

Emergency 34SP.com Maintenance

resolved

Description

Update 10.50PM: www.34sp.com now back online.

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Update 8.30PM: We are hoping to conclude the restore by 9.30/10.00PM

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At this time our main website is not available. Due to a hardware failure we are restoring critical database information at this time. This means our site is offline.

Purchases, renewals and other functions through our site login are offline for the moment. All client hosted sites are operational.

We apologise for the inconvenience and should be back online shortly. Support is online as standard, if you need to contact us please email help@34sp.com.

Start Time

26th August 2009, at 1:50PM

Resolution Time

26th August 2009, at 9:08PM