34SP.com System Status History

Description

Maintenance is now complete.

Apologies for any inconvenience caused.

--------------------------------------------
We are currently repairing the database and the site and logins to it will be available as soon as possible.

Again thank you for your patience.
----------------------------------------------
Our website is currently offline and our engineers are working on this at present.
Apologies for any inconvenience caused.

Start Time

1st September 2009, at 6:45PM

Description

Update at 07:47:24 (BST) : The issue has now been resolved with this server.

---

This server is currently offline, it is expected to be back within the next 20minutes

Start Time

1st September 2009, at 7:37AM

Description

Update at 21:21:43 (BST) : The issue has now been resolved with this server.

---

We are currently undertaking some maintenance tasks - this is expected to take upto 2hrs to complete

Start Time

30th August 2009, at 8:59PM

Description

MySQL IssuesUpdate at 08:43:

--------------


The engineer is currently looking to rectify the issue.This issue has now been resolved at 08:56
--------------



Services restarted and are back to normal. We apologise for any inconvenience this may have caused.

Start Time

28th August 2009, at 8:14AM

Description

Update at 15:59:38 (BST) : The issue has now been resolved with this server.

---

We are aware of the current slow-downs with server10 and engineers are attending to the issue.

Start Time

26th August 2009, at 3:50PM

Description

Update 10.50PM: www.34sp.com now back online.

--

Update 8.30PM: We are hoping to conclude the restore by 9.30/10.00PM

--

At this time our main website is not available. Due to a hardware failure we are restoring critical database information at this time. This means our site is offline.

Purchases, renewals and other functions through our site login are offline for the moment. All client hosted sites are operational.

We apologise for the inconvenience and should be back online shortly. Support is online as standard, if you need to contact us please email help@34sp.com.

Start Time

26th August 2009, at 1:50PM

Description

Update at 10:21:08 (BST) : The issue has now been resolved with this server.

---

An issue was identified with the server at 10:11:06 (BST) August 25, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

25th August 2009, at 10:11AM

Description

Update at 14:45:08 (BST) : The issue has now been resolved with this server.

---

We are aware with the issue on reseller server6. Engineers are currently attending.

Start Time

24th August 2009, at 2:41PM

Description

21:57: The issue was due to some temporary excess load on the server. This has now been corrected, and services restored.

21:47: We are presently looking at a fault affecting the carr.34sp.com server.

Start Time

22nd August 2009, at 9:54PM

Description

Update at 15:47:29 (BST) : The issue has now been resolved with this server.

---

We are currently looking into an issue affecting our smtp servers - this should be back to normal delivery shortly.

Start Time

19th August 2009, at 3:22PM