We are currently looking into an issue with the kitt.34sp.com serverThis issue has now been resolved at 13:37
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Server rebooted at 13:37WWW restarted at 13:37
13th August 2009, at 6:13PM
14th August 2009, at 11:37AM
The server robbie.34sp.com is currently failing to respond to ping commands. Engineers are attempting to identify the reason and correct this.This issue has now been resolved at 20:22
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10th August 2009, at 8:06PM
10th August 2009, at 6:23PM
Update at 12:15:26 (GMT) : The issue has now been resolved with this server.
10th August 2009, at 10:28AM
10th August 2009, at 12:15PM
19.37: A restart of various services fixed the problem. All services should now be up and running again.
19:05: www services are presently offline on this server. It appears to be an excess load issue and we are working to fix this now.
4th August 2009, at 7:28PM
4th August 2009, at 5:40PM
Database Issues - restarted service fixed the issue
29th July 2009, at 8:10AM
29th July 2009, at 6:25AM
Our website is now back online.
Again thank you for you patience and apologies for any inconvenience caused.
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Our website has been offline since 8.30am, our engineers are currently rebuilding our database and apologise for any inconvenience caused.
25th July 2009, at 5:34PM
25th July 2009, at 4:12PM
21:40: WWW services on joshua.34sp.com are presently offline while we investigate a fault.
24th July 2009, at 10:54PM
25th July 2009, at 3:32PM
Update at 16:35:59 (GMT) : The issue has now been resolved with this server.
24th July 2009, at 5:27PM
24th July 2009, at 4:36PM
Update, Thursday 30th
The issues with Gambit should now be solved. If anyone is still experiencing troubles with Gambit, then please contact support@34sp.com with as much detail as you can, and our support staff will endeavour to help you.
Update @ 1050, Tuesday 28th
We have located a possible further issue with some files on the server but this would require further downtime to fix. The server is currently available, though FrontPage Extensions are not working for some customers.
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Update @ 09:00, Monday 27th
Gambit is now back online. Unfortunately not all issues were fixed by the (lengthy) disk scanning and other measures are being discussed at this time.
Customers wishing to use the webmail facility on domains hosted by Gambit can alternatively use the webmail facility at http://webmail.34sp.com.
Once again, we apologise for the length of disruption this has caused and thank you for your patience in this matter.
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Update @ 5.30pm Sat 25th.
Unfortunately the gambit server is still offline. The system is still running a full disk scan to ensure no data is lost. No services can run while this is performed.
As soon as we have more information from the engineers we will post more. Again thank you for your continued patience in this matter.
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UPDATE, @ 4PM: We apologise for the extended period of outage on this issue. Engineers are still waiting for the server to finish checking its file system, which is taking longer than expected.
We appreciate your patience during this time.
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Due to the recent issues with Gambit it has been necessary to perform a sanity check on its disk file systems.
This requires that all services are stopped whilst the checks are in place.
Engineers are actively working on Gambit and we hope to have Gambit back up and working as soon as possible.
24th July 2009, at 8:34AM
30th July 2009, at 2:21PM
Webmail is currently unavailable on gambit.34sp.com, our frontpage hosting server.
If you do need to access your mail using a web client, please visit http://webmail.34sp.com to use our improved Atmail interface. Enter your e-mail address and password, and then put gambit.34sp.com into the Mailserver field.
We are working to restore normal webmail functionality as soon as possible.
23rd July 2009, at 4:26PM
25th July 2009, at 6:51PM