34SP.com System Status History

Server6 Unavailable (Server6)

resolved

Description


Update at 14:45:08 (BST) : The issue has now been resolved with this server.




We are aware with the issue on reseller server6. Engineers are currently attending.

Start Time

24th August 2009, at 2:41PM

Resolution Time

24th August 2009, at 1:45PM

carr.34sp.com www services (carr.34sp.com )

resolved

Description

21:57: The issue was due to some temporary excess load on the server. This has now been corrected, and services restored.

21:47: We are presently looking at a fault affecting the carr.34sp.com server.

Start Time

22nd August 2009, at 9:54PM

Resolution Time

22nd August 2009, at 7:59PM

smtp.34sp.com Unavailable (smtp.34sp.com)

resolved

Description


Update at 15:47:29 (BST) : The issue has now been resolved with this server.




We are currently looking into an issue affecting our smtp servers - this should be back to normal delivery shortly.

Start Time

19th August 2009, at 3:22PM

Resolution Time

19th August 2009, at 2:47PM

kitt.34sp.com Unavailable (kitt.34sp.com)

resolved

Description

We are currently looking into an issue with the kitt.34sp.com serverThis issue has now been resolved at 13:37
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Server rebooted at 13:37WWW restarted at 13:37

Start Time

13th August 2009, at 6:13PM

Resolution Time

14th August 2009, at 11:37AM

server outage - robbie.34sp.com (robbie.34sp.com)

resolved

Description

The server robbie.34sp.com is currently failing to respond to ping commands. Engineers are attempting to identify the reason and correct this.This issue has now been resolved at 20:22
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Start Time

10th August 2009, at 8:06PM

Resolution Time

10th August 2009, at 6:23PM

business1.34sp.com Unavailable (business1.34sp.com)

resolved

Description


Update at 12:15:26 (GMT) : The issue has now been resolved with this server.




Update at 11:32:21 (GMT) : Engineer is now at the datacenter assisting us with these issues



Update at 10:31:26 (GMT) : Engineer has been contacted and is on the way to the datacenter



Update at 10:05:24 (GMT) : An engineer is being contacted regarding the issues on this server



We are currently looking into an issue with the business1 server

Start Time

10th August 2009, at 10:28AM

Resolution Time

10th August 2009, at 12:15PM

carr.34sp.com www services (carr.34sp.com)

resolved

Description

19.37: A restart of various services fixed the problem. All services should now be up and running again.

19:05: www services are presently offline on this server. It appears to be an excess load issue and we are working to fix this now.

Start Time

4th August 2009, at 7:28PM

Resolution Time

4th August 2009, at 5:40PM

Holly Database Issues (Holly)

resolved

Description

Database Issues - restarted service fixed the issue

Start Time

29th July 2009, at 8:10AM

Resolution Time

29th July 2009, at 6:25AM

Website Offline (34SP.com)

resolved

Description

Our website is now back online.

Again thank you for you patience and apologies for any inconvenience caused.

-----------------------------

Our website has been offline since 8.30am, our engineers are currently rebuilding our database and apologise for any inconvenience caused.

Start Time

25th July 2009, at 5:34PM

Resolution Time

25th July 2009, at 4:12PM

Joshua.34sp.com www offline (joshua.34sp.com)

resolved

Description

21:40: WWW services on joshua.34sp.com are presently offline while we investigate a fault.

Start Time

24th July 2009, at 10:54PM

Resolution Time

25th July 2009, at 3:32PM