34SP.com System Status History

Description

Update 10.50PM: www.34sp.com now back online.

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Update 8.30PM: We are hoping to conclude the restore by 9.30/10.00PM

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At this time our main website is not available. Due to a hardware failure we are restoring critical database information at this time. This means our site is offline.

Purchases, renewals and other functions through our site login are offline for the moment. All client hosted sites are operational.

We apologise for the inconvenience and should be back online shortly. Support is online as standard, if you need to contact us please email help@34sp.com.

Start Time

26th August 2009, at 1:50PM

Description

Update at 10:21:08 (BST) : The issue has now been resolved with this server.

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An issue was identified with the server at 10:11:06 (BST) August 25, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

25th August 2009, at 10:11AM

Description

Update at 14:45:08 (BST) : The issue has now been resolved with this server.

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We are aware with the issue on reseller server6. Engineers are currently attending.

Start Time

24th August 2009, at 2:41PM

Description

21:57: The issue was due to some temporary excess load on the server. This has now been corrected, and services restored.

21:47: We are presently looking at a fault affecting the carr.34sp.com server.

Start Time

22nd August 2009, at 9:54PM

Description

Update at 15:47:29 (BST) : The issue has now been resolved with this server.

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We are currently looking into an issue affecting our smtp servers - this should be back to normal delivery shortly.

Start Time

19th August 2009, at 3:22PM

Description

We are currently looking into an issue with the kitt.34sp.com serverThis issue has now been resolved at 13:37
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Server rebooted at 13:37WWW restarted at 13:37

Start Time

13th August 2009, at 6:13PM

Description

The server robbie.34sp.com is currently failing to respond to ping commands. Engineers are attempting to identify the reason and correct this.This issue has now been resolved at 20:22
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Start Time

10th August 2009, at 8:06PM

Description

Update at 12:15:26 (GMT) : The issue has now been resolved with this server.

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Update at 11:32:21 (GMT) : Engineer is now at the datacenter assisting us with these issues

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Update at 10:31:26 (GMT) : Engineer has been contacted and is on the way to the datacenter

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Update at 10:05:24 (GMT) : An engineer is being contacted regarding the issues on this server

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We are currently looking into an issue with the business1 server

Start Time

10th August 2009, at 10:28AM

Description

19.37: A restart of various services fixed the problem. All services should now be up and running again.

19:05: www services are presently offline on this server. It appears to be an excess load issue and we are working to fix this now.

Start Time

4th August 2009, at 7:28PM

Description

Database Issues - restarted service fixed the issue

Start Time

29th July 2009, at 8:10AM