Sending email has now been resolved.
Apologies for any inconvenience caused.
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Users are currently unable to send email.
The SMTP database is currently offline. It is being rebuilt at the moment and is anticipated that the service should be back online shortly. Please be patient - you sending mail will return to normal soon.
9th November 2009, at 9:18AM
9th November 2009, at 10:26AM
Update at 10:42:06 (BST) : The issue has now been resolved with this server.
5th November 2009, at 3:04PM
6th November 2009, at 9:42AM
Update at 10:41:21 (BST) : The issue has now been resolved with this server.
29th October 2009, at 3:12PM
6th November 2009, at 9:41AM
Update at 18:01:51 (BST) : The issue has now been resolved with this server.
28th October 2009, at 8:02AM
29th October 2009, at 5:01PM
Customers with unique IP addresses on this server will be suffering further problems, following the outage last night. An Engineer is currently attempting to return service.
27th October 2009, at 9:11AM
27th October 2009, at 4:17PM
Update at 23:58:33 (BST) : The issue has now been resolved with this server.
26th October 2009, at 10:22PM
26th October 2009, at 10:58PM
19:50: Upgrade now complete, all services are back online.
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18:50: Mail services are now going offline for the update.
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18:00: Our Atmail system is going offline for an emergency update shortly .
This will affect any user with personal spam filtered email, professional email, or email hosted from the Atmail cluster.
Once the update completes you should see a noticeably faster interface and improved reliability.
22nd October 2009, at 5:56PM
22nd October 2009, at 5:53PM
Update at 13:07:50 (BST) : The issue has now been resolved with this server.
13th October 2009, at 12:02PM
13th October 2009, at 12:07PM
This issue has now been resolved. Apologies for any inconvenience caused.
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Our engineers are currently looking into an issue with webamil on server10.
This affects resellers only on this server.
Apologies for any inconvenience caused.
13th October 2009, at 9:53AM
13th October 2009, at 8:17AM
Updatee 00:44 BST:
The server is now back online and all functioning once again
Update 20:25 BST:
The spares provided by Dell have not solved the problem and more parts for this server are on the way. This will again take up to 4 hours. We will post as soon as we have any more news.
Update 15:50 BST:
The hardware failure has been confirmed and a Dell engineer is en route with spares. This will take up to 4 hours.
A failure has been identified with this server. An engineer is on site and working on solving this as soon as possible. The server is currently indicating a major hardware failure. Updates will be posted as they become available.
10th October 2009, at 2:01PM
10th October 2009, at 10:55PM