34SP.com System Status History

Description

We are currently making some changes to the underlying file system on this setup - we expect this work to last around 30 minutes.

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This has now been completed.

Start Time

17th November 2009, at 8:21AM

Description

This has now been resolved.
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Currently offline. Further emergency maintenance is being carried out.

DB Error: connect failed on webmail and possible issues with email clients connecting.

Apologies for any inconvenience caused.

Start Time

16th November 2009, at 4:04PM

Description

This is now complete.
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We are taking the server offline for 5 minutes to perform emergency maintenance.

Apologies for any inconvenience caused.

Start Time

13th November 2009, at 10:27AM

Description

We are currently looking into an issue with this server

Start Time

9th November 2009, at 5:44PM

Description

Our engineers are currently looking at issues with the bill server.

All services on this server are offline and we are looking at rebooting this server at this time.

This will affect personal hosting accounts on this server only.
Apologies for any inconvenience caused.

Start Time

9th November 2009, at 5:43PM

Description

Sending email has now been resolved.

Apologies for any inconvenience caused.

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Users are currently unable to send email.

The SMTP database is currently offline. It is being rebuilt at the moment and is anticipated that the service should be back online shortly. Please be patient - you sending mail will return to normal soon.

Start Time

9th November 2009, at 9:18AM

Description

Update at 10:42:06 (BST) : The issue has now been resolved with this server.

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We are aware of the issues with the Professional hosting servers and service will be resumed as quickly as possible.

Start Time

5th November 2009, at 3:04PM

Description

Update at 10:41:21 (BST) : The issue has now been resolved with this server.

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Update at 18:02:02 (BST) : The issue has now been resolved with this server.

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Business We are aware of the issues surrounding e-mail on Business 3 and an Engineer is currently attending the issue.

Start Time

29th October 2009, at 3:12PM

Description

Update at 18:01:51 (BST) : The issue has now been resolved with this server.

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Update at 10:36:25 (BST) : The issue has now been resolved with this server.

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An Engineer is investigating an issue with the Apache server on server8

Start Time

28th October 2009, at 8:02AM

Description

Customers with unique IP addresses on this server will be suffering further problems, following the outage last night. An Engineer is currently attempting to return service.

Start Time

27th October 2009, at 9:11AM