34SP.com System Status History

Professional Hosting Website Issues (prohost1.34sp.com)

resolved

Description

Update at 12:59:01( GMT ) : The issue has now been resolved with this server.



Our engineers are currently looking into the issues currently affecting the web server.

Apologies for any inconvenience caused.

Start Time

16th December 2009, at 12:36PM

Resolution Time

16th December 2009, at 12:59PM

Support Portal Upgrade

resolved

Description

Update at 13:31:09( GMT ) : The issue has now been resolved with this server.



As part of our continued commitment towards improving the levels of our support, we are currently upgrading our support portal.

Live chat and support tutorials will not be available during this time.

You can still contact us by telephone and email as normal.

Start Time

15th December 2009, at 9:51AM

Resolution Time

15th December 2009, at 1:31PM

server3.xenserve.com unavailable (server3.xenserve.com)

resolved

Description

Update at 15:30:31( GMT ) : The issue has now been resolved with this server.



15:20 Remote efforts to repair this server have been unsuccessful so an engineer is on the way to investigate locally.

The server3.xenserve.com server is currently unavailable. We are investigating this outage.

Start Time

14th December 2009, at 2:44PM

Resolution Time

14th December 2009, at 3:30PM

business3.34sp.com Unavailable (business3.34sp.com)

resolved

Description

Update at 09:58:26( GMT ) : The issue has now been resolved with this server.



9:57am: The server is now back online.

8.00am : An engineer has been called into the datacenter for this issue.

we are currently looking into an issue with this server

Start Time

10th December 2009, at 7:19AM

Resolution Time

10th December 2009, at 9:58AM

Server3 services offline (server3.xenserve.com)

resolved

Description

Update at 21:28:02( GMT ) : The issue has now been resolved with this server.



21:24: The server is now back online and all services are now running once more.

21:15: System has now been power cycled as remote admin services could not be utilised.

20.35: We are presently looking at an issue affecting services on this system.

Start Time

8th December 2009, at 8:54PM

Resolution Time

8th December 2009, at 9:28PM

K9 Down (k9.34sp.com)

resolved

Description

Update at 15:13:32( GMT ) : The issue has now been resolved with this server.



15:12:00: the server is up again and checks are being made.

An issue was identified with the server at 15:02:02 (GMT) December 08, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

8th December 2009, at 3:02PM

Resolution Time

8th December 2009, at 3:13PM

joshua (Personal Accounts) (joshua.34sp.com)

resolved

Description

Update at 13:26:38( GMT ) : The issue has now been resolved with this server.



Joshua is now back online. The disk had some errors which have no w been resolved. Thank you for your patience.
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This did not resolve the issues and our engineers are still working to get the server back online.

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We are currently rebooting joshua.
We hope it will be back online shortly.

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Our engineers are currently looking into the loss of service on this server. This is due to the early power issues that many of the servers suffered.

Again apologies for any inconvenience caused and thank you for your continued patience.

Start Time

1st December 2009, at 11:32AM

Resolution Time

1st December 2009, at 1:26PM

server7.xenserve.com (server7.xenserve.com)

resolved

Description

An issue was identified with the server at 08:51:38 (GMT) December 01, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.This issue has now been resolved at 09:57
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Start Time

1st December 2009, at 8:51AM

Resolution Time

1st December 2009, at 11:14AM

business1.34sp.com (business1.34sp.com)

resolved

Description

Update at 11:14:03( GMT ) : The issue has now been resolved with this server.



An issue was identified with the server at 08:49:17 (GMT) December 01, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

1st December 2009, at 8:49AM

Resolution Time

1st December 2009, at 11:14AM

matrix.34sp.com (matrix.34sp.com)

resolved

Description

An issue was identified with the server at 08:48:43 (GMT) December 01, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.This issue has now been resolved at 09:59
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Start Time

1st December 2009, at 8:48AM

Resolution Time

1st December 2009, at 11:14AM