34SP.com System Status History

Description

Update at 09:58:26( GMT ) : The issue has now been resolved with this server.

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9:57am: The server is now back online.

8.00am : An engineer has been called into the datacenter for this issue.

we are currently looking into an issue with this server

Start Time

10th December 2009, at 7:19AM

Description

Update at 21:28:02( GMT ) : The issue has now been resolved with this server.

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21:24: The server is now back online and all services are now running once more.

21:15: System has now been power cycled as remote admin services could not be utilised.

20.35: We are presently looking at an issue affecting services on this system.

Start Time

8th December 2009, at 8:54PM

Description

Update at 15:13:32( GMT ) : The issue has now been resolved with this server.

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15:12:00: the server is up again and checks are being made.

An issue was identified with the server at 15:02:02 (GMT) December 08, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

8th December 2009, at 3:02PM

Description

Update at 13:26:38( GMT ) : The issue has now been resolved with this server.

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Joshua is now back online. The disk had some errors which have no w been resolved. Thank you for your patience.
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This did not resolve the issues and our engineers are still working to get the server back online.

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We are currently rebooting joshua.
We hope it will be back online shortly.

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Our engineers are currently looking into the loss of service on this server. This is due to the early power issues that many of the servers suffered.

Again apologies for any inconvenience caused and thank you for your continued patience.

Start Time

1st December 2009, at 11:32AM

Description

An issue was identified with the server at 08:51:38 (GMT) December 01, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.This issue has now been resolved at 09:57
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Start Time

1st December 2009, at 8:51AM

Description

Update at 11:14:03( GMT ) : The issue has now been resolved with this server.

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An issue was identified with the server at 08:49:17 (GMT) December 01, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

1st December 2009, at 8:49AM

Description

An issue was identified with the server at 08:48:43 (GMT) December 01, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.This issue has now been resolved at 09:59
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Start Time

1st December 2009, at 8:48AM

Description

Update at 18:40:18( GMT ) : The issue has now been resolved with this server.

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18:25: The server5 system is now back online following attempts to fix a faulty PSU on the system.

All sites and services are back online, and mail sent during the outage should start to be delivered to mailboxes.

A full update email on the outage will go out to all resellers once the incident is reviewed this week.

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On site engineers are still working to rectify the fault with the server.

Sadly we have no ETA at this time, although we do hope to have a working solution in place by the days end.

We will update you as soon as we have more information.

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Our engineers are now investigating a hardware failure. All efforts are being made to try and restore functionality.

Apologies for any inconvenience caused.

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Our engineers are still working on restoring this server.

We thank you for your continued patience in this matter.

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An issue was identified with the server at 08:48:36 (GMT) December 01, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

1st December 2009, at 8:48AM

Description

An issue was identified with the server at 08:47:38 (GMT) December 01, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.This issue has now been resolved at 09:58
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Start Time

1st December 2009, at 8:47AM

Description

Update at 16:53:00( GMT ) : The issue has now been resolved with this server.

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We're currently experiencing a disruptive level of network traffic from an internal source, which is causing random connection issues to any services hosted within our network.

Engineers are currently working to resolve this as quickly as possible.

Start Time

24th November 2009, at 4:29PM