34SP.com System Status History

Description

Update at 22:32:39( GMT ) : The issue has now been resolved with this server.

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Update @ 09:05. Services should be returned now. Deepthought will be continued to be monitored for a little while longer before this is considered as resolved.

Thank you for your patience during this outage.

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We're currently experiencing an issue with the Deepthought server. An Engineer is attending and full service should be returned shortly.

Start Time

19th January 2010, at 8:51AM

Description

Update at 14:25:22( GMT ) : The issue has now been resolved with this server.

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The problem with the atmail system has been identified and the outage is now completely resolved.

Thank you for your patience.

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It has now come to our attention that POP3/IMAP access may be affected as well.

The investigation into the issue is on-going.

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At present we're experiencing an outage on the webmail portion of our Spam Filtering (Atmail) e-mail system.

IMAP/POP3 access appears to be working normally.

Engineers are currently investigating the reason for this outage.

Start Time

15th January 2010, at 2:11PM

Description

This has now been resolved. Thank you for your patience.

Update at 12:27:06( GMT ) : The issue has now been resolved with this server.

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The Engineer has reached the data centre and we're working to bring Prohost2 back on-line as quickly as possible.

We thank you for your continued patience during this outage.

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An Engineer is en-route to the data centre to conduct repairs.

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At present Engineers are investigating an outage of the Prohost2 server hardware.

Start Time

15th January 2010, at 10:13AM

Description

Update at 01:44:06 (GMT) : The issue has now been resolved with this server.

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We are currently looking into issue affecting services on this server.

Start Time

15th January 2010, at 12:45AM

Description

Update at 20:30:15 (GMT) : The issue has now been resolved with this server.

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Server is currently having some updates installed and will be offline for a short while.

Start Time

14th January 2010, at 8:14PM

Description

Update at 17:38:36( GMT ) : The issue has now been resolved with this server.

This was to carry out an emergency security update.

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We're currently experiencing an issue with the Apache configuration on Prohost4. All websites are currently down whilst we remedy the issue.

E-mail services are currently not affected.

Start Time

12th January 2010, at 5:20PM

Description

Update at 13:30:33 (GMT) : The issue has now been resolved with this server.

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An issue was identified with the server at 13:08:44 (GMT) January 12, 2010. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

12th January 2010, at 1:08PM

Description

Update at 03:57:05( GMT ) : The issue has now been resolved with this server.

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03:55: All services have now been restored.

03:46: The system has been power cycled.

02:45: We are presently looking into issues affecting the business4.34sp.com server.

Start Time

12th January 2010, at 3:43AM

Description

Update at 09:23:46( GMT ) : The issue has now been resolved with this server.

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The engineers are currently looking into this issue.

Start Time

8th January 2010, at 9:04AM

Description

Update at 18:29:15( GMT ) : The issue has now been resolved with this server.

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Apologies for any inconvenience caused.
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An issue was identified with the server at 18:20:56 (GMT) December 30, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

30th December 2009, at 6:20PM