34SP.com System Status History

Description

Update at 18:40:18( GMT ) : The issue has now been resolved with this server.

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18:25: The server5 system is now back online following attempts to fix a faulty PSU on the system.

All sites and services are back online, and mail sent during the outage should start to be delivered to mailboxes.

A full update email on the outage will go out to all resellers once the incident is reviewed this week.

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On site engineers are still working to rectify the fault with the server.

Sadly we have no ETA at this time, although we do hope to have a working solution in place by the days end.

We will update you as soon as we have more information.

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Our engineers are now investigating a hardware failure. All efforts are being made to try and restore functionality.

Apologies for any inconvenience caused.

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Our engineers are still working on restoring this server.

We thank you for your continued patience in this matter.

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An issue was identified with the server at 08:48:36 (GMT) December 01, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.

Start Time

1st December 2009, at 8:48AM

Description

An issue was identified with the server at 08:47:38 (GMT) December 01, 2009. 34SP.com engineers have been notified and are presently looking into this problem. Further updates will be posted by our support team, should the problem require extended analysis/correction.This issue has now been resolved at 09:58
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Start Time

1st December 2009, at 8:47AM

Description

Update at 16:53:00( GMT ) : The issue has now been resolved with this server.

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We're currently experiencing a disruptive level of network traffic from an internal source, which is causing random connection issues to any services hosted within our network.

Engineers are currently working to resolve this as quickly as possible.

Start Time

24th November 2009, at 4:29PM

Description

Update at 14:31:14( GMT ) : The issue has now been resolved with this server.

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@mail is now back online.

Thank you for patience.

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The @mail service is temporarily offline for some emergency maintanence. This should last no more than a few minutes.

Apologies for any inconvenience caused..

Start Time

24th November 2009, at 1:41PM

Description

Update at 20:38:05 (GMT) : The issue has now been resolved with this server.

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We are looking into issues affecting people hosted on this VPS server at this time

Start Time

21st November 2009, at 7:34PM

Description

These servers are currently unavailable. An engineer is en route to the datacentre to look into this.

Start Time

21st November 2009, at 11:00AM

Description

18:57: All databases are now repaired and all services are now running correctly once more.

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18:45: The disk issue had caused a number of database tables to crash. This is now being repaired and we expect the server to be back online in 5-15mins or so.

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18:40 The issue has now been corrected and all services should be working fine once more.

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18.30: Database access on bill.34sp.com is presently being adversely affected by a disk fault. We are correcting this now.

Start Time

20th November 2009, at 6:39PM

Description

The @mail server array will be offline for the next 10 minutes in order to carry out essential maintenance. All mail using the @mail system will be unavailable during this time.This issue has now been resolved at 08:44
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Start Time

20th November 2009, at 8:41AM

Description

Update at 10:05:42 (BST) : The issue has now been resolved with this server.

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The Spam Filtering mail service will be down for maintenance for approximately 15-20 minutes. We apologise for the inconvenience and expect to resume service shortly.

Start Time

19th November 2009, at 9:01AM

Description

This has now been repaired. We will continue to monitor this for you.
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Users on personal hosting accounts on gort are experiencing intermittent database issues.

Our engineers are working on this and we apologise for any inconvenience caused.

Start Time

18th November 2009, at 12:27PM