34SP.com System Status History

@mail offline

resolved

Description

Update at 14:31:14( GMT ) : The issue has now been resolved with this server.



@mail is now back online.

Thank you for patience.

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The @mail service is temporarily offline for some emergency maintanence. This should last no more than a few minutes.

Apologies for any inconvenience caused..

Start Time

24th November 2009, at 1:41PM

Resolution Time

24th November 2009, at 2:31PM

vps4 Unavailable (vps4)

resolved

Description


Update at 20:38:05 (GMT) : The issue has now been resolved with this server.




We are looking into issues affecting people hosted on this VPS server at this time

Start Time

21st November 2009, at 7:34PM

Resolution Time

21st November 2009, at 8:38PM

erasmus.34sp.com and k9.34sp.com unavailable (erasmus.34sp.com k9.34sp.com)

resolved

Description

These servers are currently unavailable. An engineer is en route to the datacentre to look into this.

Start Time

21st November 2009, at 11:00AM

Resolution Time

21st November 2009, at 12:14PM

Bill.34sp.com disk issues (Bill.34sp.com)

resolved

Description

18:57: All databases are now repaired and all services are now running correctly once more.

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18:45: The disk issue had caused a number of database tables to crash. This is now being repaired and we expect the server to be back online in 5-15mins or so.

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18:40 The issue has now been corrected and all services should be working fine once more.

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18.30: Database access on bill.34sp.com is presently being adversely affected by a disk fault. We are correcting this now.

Start Time

20th November 2009, at 6:39PM

Resolution Time

20th November 2009, at 6:57PM

@mail server (@mail)

resolved

Description

The @mail server array will be offline for the next 10 minutes in order to carry out essential maintenance. All mail using the @mail system will be unavailable during this time.This issue has now been resolved at 08:44
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Start Time

20th November 2009, at 8:41AM

Resolution Time

20th November 2009, at 8:45AM

Atmail Unavailable (Atmail)

resolved

Description


Update at 10:05:42 (BST) : The issue has now been resolved with this server.




The Spam Filtering mail service will be down for maintenance for approximately 15-20 minutes. We apologise for the inconvenience and expect to resume service shortly.

Start Time

19th November 2009, at 9:01AM

Resolution Time

19th November 2009, at 9:05AM

Intermittent database issues on Gort (gort.34sp.com)

resolved

Description

This has now been repaired. We will continue to monitor this for you.
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Users on personal hosting accounts on gort are experiencing intermittent database issues.

Our engineers are working on this and we apologise for any inconvenience caused.

Start Time

18th November 2009, at 12:27PM

Resolution Time

18th November 2009, at 2:07PM

Atmail Platform (ATMAIL CLUSTER)

resolved

Description

We are currently making some changes to the underlying file system on this setup - we expect this work to last around 30 minutes.

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This has now been completed.

Start Time

17th November 2009, at 8:21AM

Resolution Time

17th November 2009, at 8:42AM

@mail (Spamfiltering / professional accounts)

resolved

Description

This has now been resolved.
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Currently offline. Further emergency maintenance is being carried out.

DB Error: connect failed on webmail and possible issues with email clients connecting.

Apologies for any inconvenience caused.

Start Time

16th November 2009, at 4:04PM

Resolution Time

16th November 2009, at 4:22PM

@mail (Spamfiltering / professional accounts)

resolved

Description

This is now complete.
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We are taking the server offline for 5 minutes to perform emergency maintenance.

Apologies for any inconvenience caused.

Start Time

13th November 2009, at 10:27AM

Resolution Time

16th November 2009, at 2:36PM