Around 10:30 am a DDoS attack was performed against our network resulting in network wide outages affecting all services for clients.
Our engineers have been working on the issue working with colleagues at the data centre to mitigate the traffic to resume service.
As of 11:30 mitigation has been implemented and has services are accessible once again, unfortunately under slower than normal conditions due to the attack still ongoing.
We are still working on the issue at hand and will continue to post more updates as and when we receive them.
34SP apologises for any inconvenience caused by the outage and gives assurances we are doing all we can to resume normal service as swiftly as possible.
9th June 2016, at 11:42AM
9th June 2016, at 2:37PM
We are performing some further storage maintenance on the atmail mail array, services will be offline for approx 20-30mins
25th May 2016, at 10:38PM
25th May 2016, at 10:03PM
At 12AM BST (midnight) All containers on VPS 30,31,32,33 will be temporarily suspended, while emergency reboots take place.
This is to apply essential patches. Thank you for your patience during this time.
19th May 2016, at 11:47PM
19th May 2016, at 11:42PM
Emergency security patches are being applied to these servers at 12PM (midnight) BST
All VPS on these servers will be suspended temporarily as part of this update.
Apologies for any inconvenience caused.
18th May 2016, at 11:35PM
18th May 2016, at 11:35PM
Due to the ongoing network issues we are currently unable to provide phone support. Email support is available as normal.
5th May 2016, at 12:50PM
5th May 2016, at 2:10PM
34SP.com are experiencing unidentified network issues. All Engineers are working to resolve this as quickly as possible at the highest priority
5th May 2016, at 12:08PM
5th May 2016, at 2:16PM
We are performing some further storage maintenance on the atmail mail array, services will be offline for a short time. Estimated Time approx 20-30mins
4th May 2016, at 10:09PM
4th May 2016, at 9:31PM
We are performing some storage maintenance on the atmail mail array, services will be offline for a short time. Estimated Time approx 20-30mins
2nd May 2016, at 10:40PM
2nd May 2016, at 10:01PM
The following servers have just started alerting that they are reportedly. down. Engineers are investigating as a matter of urgency. Further updates to follow as soon as an initial assessment has been carried out:
- resellervps1 is down
- resellervps2 is down
- resellervps3 is down
- resellervps4 is down
- wordpressvps2 is down
- wordpressvps3 is down
28th April 2016, at 1:55PM
28th April 2016, at 2:53PM
Our monitoring systems have picked up issues with resellervps1 connectivity. Our engineers are currently looking into this with highest priority.
27th April 2016, at 11:56AM
27th April 2016, at 4:31PM