Emergency security patches are being applied to these servers at 12PM (midnight) BST
All VPS on these servers will be suspended temporarily as part of this update.
Apologies for any inconvenience caused.
18th May 2016, at 11:35PM
18th May 2016, at 11:35PM
Due to the ongoing network issues we are currently unable to provide phone support. Email support is available as normal.
5th May 2016, at 12:50PM
5th May 2016, at 2:10PM
34SP.com are experiencing unidentified network issues. All Engineers are working to resolve this as quickly as possible at the highest priority
5th May 2016, at 12:08PM
5th May 2016, at 2:16PM
We are performing some further storage maintenance on the atmail mail array, services will be offline for a short time. Estimated Time approx 20-30mins
4th May 2016, at 10:09PM
4th May 2016, at 9:31PM
We are performing some storage maintenance on the atmail mail array, services will be offline for a short time. Estimated Time approx 20-30mins
2nd May 2016, at 10:40PM
2nd May 2016, at 10:01PM
The following servers have just started alerting that they are reportedly. down. Engineers are investigating as a matter of urgency. Further updates to follow as soon as an initial assessment has been carried out:
- resellervps1 is down
- resellervps2 is down
- resellervps3 is down
- resellervps4 is down
- wordpressvps2 is down
- wordpressvps3 is down
28th April 2016, at 1:55PM
28th April 2016, at 2:53PM
Our monitoring systems have picked up issues with resellervps1 connectivity. Our engineers are currently looking into this with highest priority.
27th April 2016, at 11:56AM
27th April 2016, at 4:31PM
Some clients on Mercury email platform are experience slow delivery of email and issues accessing webmail, engineers are currently investigating.
25th April 2016, at 2:06PM
25th April 2016, at 2:31PM
VPS32 will need a reboot to apply some security updates. We will sort this out of hours after 10pm GMT today. Downtime for containers should be no-longer than 10-15mins. Our engineers will monitor the reboot. Please contact support if there's any questions or problems.
25th April 2016, at 10:57AM
25th April 2016, at 9:09PM
We're currently seeing some high network latency to server businesshost2. This will be affecting most sites that are running on this server. We are currently investigating this with our highest priority.
21st April 2016, at 11:53AM
22nd April 2016, at 9:33PM