The following servers have just started alerting that they are reportedly. down. Engineers are investigating as a matter of urgency. Further updates to follow as soon as an initial assessment has been carried out:
- resellervps1 is down
- resellervps2 is down
- resellervps3 is down
- resellervps4 is down
- wordpressvps2 is down
- wordpressvps3 is down
28th April 2016, at 1:55PM
28th April 2016, at 2:53PM
Our monitoring systems have picked up issues with resellervps1 connectivity. Our engineers are currently looking into this with highest priority.
27th April 2016, at 11:56AM
27th April 2016, at 4:31PM
Some clients on Mercury email platform are experience slow delivery of email and issues accessing webmail, engineers are currently investigating.
25th April 2016, at 2:06PM
25th April 2016, at 2:31PM
VPS32 will need a reboot to apply some security updates. We will sort this out of hours after 10pm GMT today. Downtime for containers should be no-longer than 10-15mins. Our engineers will monitor the reboot. Please contact support if there's any questions or problems.
25th April 2016, at 10:57AM
25th April 2016, at 9:09PM
We're currently seeing some high network latency to server businesshost2. This will be affecting most sites that are running on this server. We are currently investigating this with our highest priority.
21st April 2016, at 11:53AM
22nd April 2016, at 9:33PM
We are currently investigating in to issues affecting all services on our legacy reseller platform, server15.xenserve.com. We will post further updates as and when we have more information.
34SP apologises for any inconvenience caused.
29th March 2016, at 8:05AM
29th March 2016, at 7:25AM
There is currently an issue with the nginx service on ResellerVPS1. This is likely to be affecting the majority of sites on the server and is being looked into with urgent priority by our Systems team.
Apologies for any inconvenience this may be causing
21st March 2016, at 10:44AM
21st March 2016, at 12:41PM
There is a currently an issue across our network affecting all services. This is currently being investigated with our highest priority.
12th March 2016, at 1:38AM
12th March 2016, at 4:24PM
A configuration issue is affecting resellers on one of our servers - resellervps1. Our engineers are currently working on this and we hope to have this fully resolved shortly.
11th March 2016, at 12:52PM
11th March 2016, at 1:38PM
It looks like our network is currently undergoing a DDoS style attack affecting all systems and services. Engineers are attempting to block this at router level. Do be aware that due to the number of calls this is creating, you may experience long delays trying to telephone. Please submit any non-urgent requests to support@34sp.com
10th March 2016, at 10:48AM
10th March 2016, at 12:54PM